I have a bugaboo frog which is less than two years old and the clip on one strap of the harness broke today - is it possible to get a replacement? It cannot be stuck or glued back as is only small part of clip that broke! thanks
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There should be plastic rings on both the lap belts for the shoulder harness to clip too. If they are broken off you can buy the same plastic buckles from Mountain Buggy but you have to sew them on!
Bugaboo don't sell them as a part, only with the whole seat frame! Here's a pic of a Bee harness (I have not got a Frog pic) it's the same style.
Mountain Buggy use the same clips and do sell them as partsshop.mountainbuggy.com/parts/pre-2010/swift/complete-harness this does require a local seamstress to fit as you have to unpick the webbing and then re-sew it. The clips are actually made by YKK a huge international zip manufacturer, do a google there may be a local agent,
If it is less then two years old and you have proof of purchase Bugaboo will replace the whole frame. If older you have a problem. What part is broken? Find your nearest Bugaboo agent and see if you can scrounge a broken frame off them for the parts. I doubt they ship the warranty returns back to Holland. If that won't fly try a plastic welder, It won't look pretty but it'll work.
I trust that you mean the waist straps? I would suggest that you contact www.bugaboo.com who will be able to assist you in purchasing these spares.
If the problem is with the **** strap or shoulder harness parts, you may have to purchase a new seat fabric.
I hope this helps.