Sanyo Katana for some reason number 2 on the dial pad in not working all the other key work fine. thank you

go to settings and press zoom activate

I think key pad must be removed to clean contact surfaces.

there is a possibility that teh contacts ar dirty or the circuit itself for the keypad is damage.

let me check for parts you may check on to.

yes because you got it wet were the charger port is

Hi, Welcome to FixYa

There are three ways to transfer files to your mobile. USB,Bluetooth,3G Upload

Using a USB connection:
The Sanyo Katana Eclipse is compatible with the "USB Mass Storage" norm.While linking your Sanyo Katana Eclipse to your computer should make it appear as a memory key. Open it and just drag MP3 or other sound or music files straight to your phone, as if it was one of your computer's folder. For the remaining steps, please refer to your Sanyo Katana Eclipse manual. The ringtone section should explain how to select an uploaded file as a ringtone. You can download user guide here
By Bluetooth:
The Sanyo Katana Eclipse is Bluetooth-enabled. Bluetooth is a wireless system which lets you connect your cell phone to computers, headsets, car kits, etc. If your computer is also Bluetooth-enabled, simply establish a connection between both devices and transfer your music files from your computer to your Sanyo Katana Eclipse.


Via a 3G Uploader:
If none of the above tricks do not work with your Sanyo Katana Eclipse or if you prefer not to buy new accessories, you can still use one of the numerous free "3G Uploader" services available online. 3G uploaders work as follows: Save your own music on their web site and they will provide a temporary URL. Navigating to that URL with your Sanyo Katana Eclipse's browser should download the free ringtone.


Thanks

Download Manual

To unlock your phone:
1. From standby mode, press Unlock (left softkey).
2. Enter your lock code.

In order to change #01 to #21 its best just to program the number into #21 slot and then clear the memory for #1.

Start by trying to store a number at a location already used Press Menu/Set, 2 (Fax), 3 (Set Quick-Dial), 2 (Speed-Dial).

Use the dial pad to select the three-digit location (001 – 200) in which you want to erase the number and press Menu/Set.
The screen displays the name or number currently stored there, then prompts you to either 1. CHANGE or 2. EXIT.
Press the Stop/Exit key when the cursor is to the left of the digits. Everything above and to the right of the cursor is deleted.
Hit he menu/set key.

This should save the speed dial number as a blank.

Six months is well under the manufacturer warranty. Call Sprint or take it into a store.

Emergency/quick dial numbers: Pick up handset, push store, enter the phone number (it will not call the number), push store again, Push A,B or C. hand up handset. Frequently called numbers, pick up the handset, push store, enter the phone number, push store again, push key pad 1, or 2, etc. for memory location. Hang up handset. How to change a stored number. just repeat the sequence. How to clear a stored number, repeat the storage skip step 3 (do not enter the phone number). How to correct an error while storing, just hang up and repeat.

it sound to be block but thats my personal opinion due that I dont work with that brand, there are few other brand model that have that feuture just to have controls of the use of the phone, they use to recive only but allowe to call 9-1-1..unles no other tech tell you something else try to get the manual of that unit..good luck