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Philips C150 landline phone. It seems to be stuck on "searching". I can't get a dial tone or receive incoming calls. It's not the battery that needs changing....can you advise? Thanks
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I am assuming that you can hear dial tone on the handset, and you can make calls on the phone. If this is correct, then I would recommend contacting BT and getting the phone replaced with one that works. http://www.bt.com/help/home/landline.html
Cordless phones can not 'forward' a call to an outside line.
Forwarding must be controlled by the ATT, Verizon, or landline provider. Please contact your provider to determine if you have call forwarding feature built into your service package.
Then, follow the instructions of your landline phone provider. Here is the instructions for Verizon:
Activating Call Forwarding You can activate Call Forwarding whenever you want your calls to be sent to another phone, including a mobile phone. Once activated, all your calls will be sent to the forwarding number you request. Each time a call is forwarded, you will hear one short reminder tone on your home phone, but you will not be able to answer the call from your home number.
Lift your telephone's receiver and listen for a dial tone.
Press . In some areas you must use Dial 1172 on rotary or pulse-dialing phones.
When you hear the tone, set or change the Call Forwarding number by dialing the telephone number where you want your calls transferred. You will hear the number you entered ring. When the number is answered, Call Forwarding is activated.
If the call is not answered or the line is busy, hang up and call the number again within two minutes. You will hear two short tones telling you that Call Forwarding is activated.
There's something wrong with the base unit that connects to the phone line. It's not sending any audio to the phone line, which would explain why tone dialing doesn't work and people can't hear you. (Pulse dialing doesn't need the audio tones so it will still work.)
I've never run across one doing this before. The problem is almost certainly some electronic failure, and I doubt there's anything you can do other than replacing the thing. If this is still under any warranty it should be up to the manufacturer to repair or replace it. If you got this from VoIP service provider, contact their customer service department.
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