EPSON CX3810 "scan cannot be started" error I have this error when I try to use the scanner. I updated the Twain driver for Epson and it still happens. For some reason this Epson works for my brother's pc but not mine, and I have a newer version of windows "windows media". This all in one epson use to work on my computer, but for some reason it doesn't anymore. I dont get it.

Dear sir,I am sory for your problem.Please format your oparating system i mean you install new windows.some times optical driver did not read properly data cab file,So hardware driver is not support properly.Windows xp SP3 is not complite version some messing.
Thanks You are success
Tareq

You also need the Twain driver for the scanner

Try to scan using epson scan to isolate the issue. You can launch epson scan from applications. If you can scan using epson scan, call adobe to troubleshoot further on photoshop.
If you get an error epson scan cannot be started or if it won't launch. It could be connection or driver issue.
To uninstall/re-install twain on mac, follow the instructions:
- go to applications. Trash epson scan and epson scanner monitor
- Go to library then application support. Trash epson scanner module.
- Go to library then image capture. Trash twain data sources.
- Go to the hard drive. Click on user. Click on the name of your computer. Click on library. Click on preferences. Click on epson. Trash epson scan.
- Empty the trash.
- Restart your mac.
- Log on to support.epson.com. Type in v200 in the search box on the top right corner of the page then click search. click on the first search result. Click on the drop down box and select macintosh operating system instead of windows. click on the second driver down, epson12527.dmg then click on download now. Select no thanks, i prefer not to receive this information then click accept. Install the epson scan installer after the download.
- Then try to scan using epson scan.
If epson scan won't launch or you get an error, try a different usb cable.

Goodluck.

sherlyn c.

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Possible driver issue. You have to reload the twain driver.
To uninstall the twain driver, please follow the ff instructions:
- Trash epson scan and epson scanner monitor from the harddrive
- Go to the library, then application support. Trash epson scanner module.
- Go to the library again, then image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on the name of your computer. Click on library, then preferences, then epson. Trash epson scan.
Empty the trash and restart your mac.
When your mac is fully back on. Go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=23&y=13 and you are now ready to install the Scanner Driver and EPSON Scan Utility v3.27.

Please trash the twain driver completely.
- Trash epson scan and epson scanner monitor from applications.
- Go to hd. Go to library, then application support. Trash epson scanner module.
- Go back to library. Click on image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on your computer name. Click on Library. Click on preferences. Click on the epson folder. Trash epson scan.
- Empty the trash and restart your mac.
Log on to epson.com. Install the epson11926.dmg.

You need to download a "Twain Driver and Epson Scan Utility" from
the Epson Website.

But before you start downloading the Twain Driver we need to delete
the previously installed driver in your computer.

1.) Click and open the MAC or Apple Hard drive / Application and trash Epson Scan and Epson Scanner Monitor ( drag it to your trash )
2.) MAC hard drive / Library / Image Capture / Twain Data Source., we need to trash ( *.ds file )
3.) MAC hard drive / Library / Application Support., trash the Epson Scanner Module
4.) Disconnect the connection ( USB ) between the printer and your MAC.
5. ) Empty your Trash bin and restart your MAC

After the restart we can now download and install the Twain driver to your MAC.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58606&prodoid=56291067&infoType=Downloads&platform=Macintosh

After the installation try to launch Epson Scan under Application

From your Win Vista Computer;

1.) Try to uninstall ( epson scan ) in the Control Panel / Programs and Features ones it is removed.,

2.) Download TWAIN Driver and EPSON Scan Utility v3.20A > epson12384.exe

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=90753&prodoid=63070382&infoType=Downloads&platform=Windows

3.) Ones it is downloaded and installed to your computer., try to launch epson scan ( if same issue persist )

>> On the Device Manager (Vista) if the Epson Scanner is listed under "Other Devices" -- with a yellow " ! " < right click on it and click on update driver., make sure that the option selected is " Install the software automatically (Recommended) and then press next > ..... you may need to restart your computer after this procedure..

>> Then try to scan again

Note >> if a pop on your computer for ( New hardware Found ) just ignore it / close it., after the scanner driver is installed it will go away.....

Trash and re-install the drivers.
To uninstall the drivers:
- trash epson scan and epson scanner monitor from applications.
- go to library, then application support, then trash epson scanner module.
- go to library, then image capture, then trash twain data sources.
- go to the harddrive. Then to users, then click on the name of your computer. Then click on library, then preferences, then epson, then trash epson scan.
Then log on to epson.com and get the compatible driver for 10.5.6. Install it on your computer.

When you say it doesn't work, are you getting an erorr msg?????

unfortunately Epson has not made a driver for this scanner that is compatible with Vista and from the looks of it, they don't seem to have any plans on making one!
Sorry