Question about Epson Stylus CX3810 All-In-One InkJet Printer

EPSON CX3810 "scan cannot be started" error I have this error when I try to use the scanner. I updated the Twain driver for Epson and it still happens. For some reason this Epson works for my brother's pc but not mine, and I have a newer version of windows "windows media". This all in one epson use to work on my computer, but for some reason it doesn't anymore. I dont get it.

1 more comment
Sanjose Sharks Aug 12, 2007

Do you think this has anything to do with the windows xp service packs? Because my brother had windows xp SP1 and he can use the epson scanner, but after I updated it to service pack 2, that irrating error message pops up again.
Anonymous Jan 03, 2008

exactlyu the same problem, for a long time. I am not sure at what point it stopped, but it did work with XP SP2. Driver was reinstalled
Anonymous Nov 18, 2008

love love

4 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Governor:

An expert whose answer got voted for 20 times.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.
Contributor
3 Answers

I suggest scan from MS Paint first - if this works proceed to step 1, if not, proceed to step2.
Step1, check device manager - update driver.
Step2, check if there are other scanner installed or software installed under C:Windows/twain_32 folder. Delete any files there except for wiatwain.ds and folders that has "e" at the beggining. Re launched Epson Scan. If it fails check step3.
Step3, trash and reinstall driver, you can download the driver for this on the epson site, www.epson.com, select your regio of course, go to drivers and support, select your product and select the appropriate system that your using.
Step4, Optional step, on the properties of Epson Scan (you'll see this if you right click Epson Scan icon), make sure that the compatibility corresponds to your system, you'll see a check box there that says "Run with..."
If this steps fails, perform registry adjustment by removing Epson Scan software under the HKEY_CURRENT USER and HKEY_LOCAL_MACHINE, reinstall software again.

Posted on Mar 18, 2009

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.
Contributor
1 Answer

I had the same problem on XP with SP3. The scanner hadn't been installed properly.
I solved it by going to the control panel -> Administrative Tools -> Computer Management. Then look under "Device manager" -> "Imaging Devices" If you see a yellow question mark over the Epson Device then right-click on it and choose install. Let Windows install it automatically.
That should be it. Try the scan application again.

Posted on Sep 19, 2009

peps_82310 Jul 12, 2012

Hi there!

Thank you so much! It's really HELPFUL and my EPSON STYLUS CX3810 it works now! WOW! Your great! God bless!

Best Regards,

Pinky ;-)
peps_82310 Jul 12, 2012

Hi there!

This solution is very HELPFUL to me. Thank you so much! Your the best! Everything are working now through you help.. Again, HUGE THANK! God bless..

Best regards,

Pinky ;-)

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Sniper:

An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.
Expert
60 Answers

Hi, just switch on the scanner before you switch on your PC. This will correct the error. " seems strange is it??" but it worked !!!!! regards sreejith

Posted on Jul 16, 2007

Anonymous

Level 1:

An expert who has achieved level 1.
Contributor
1 Answer

I have the same problem with a CX3650, no matter in wich order I switch on scanner/PC. My PC is a Compaq presario V5000 with Windows XP dontknwowhatservicepack.

I have read in another forum that perhaps the problem can be solved disabling USB 2.0 in the BIOS of the PC. I will try, and will tell you if it is of any help.

Posted on Jan 22, 2008

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

Scanner twain driver will not install

Dear sir,I am sory for your problem.Please format your oparating system i mean you install new windows.some times optical driver did not read properly data cab file,So hardware driver is not support properly.Windows xp SP3 is not complite version some messing.
Thanks You are success
Tareq

Aug 27, 2009 | Epson Perfection V300 Film Flatbed Scanner

1 Answer

Scanner will NOT work

You also need the Twain driver for the scanner

Jul 30, 2009 | Epson Stylus CX3810 All-In-One InkJet...

1 Answer

Epson Perfection v200 stopped working on my imac

Try to scan using epson scan to isolate the issue. You can launch epson scan from applications. If you can scan using epson scan, call adobe to troubleshoot further on photoshop.
If you get an error epson scan cannot be started or if it won't launch. It could be connection or driver issue.
To uninstall/re-install twain on mac, follow the instructions:
- go to applications. Trash epson scan and epson scanner monitor
- Go to library then application support. Trash epson scanner module.
- Go to library then image capture. Trash twain data sources.
- Go to the hard drive. Click on user. Click on the name of your computer. Click on library. Click on preferences. Click on epson. Trash epson scan.
- Empty the trash.
- Restart your mac.
- Log on to support.epson.com. Type in v200 in the search box on the top right corner of the page then click search. click on the first search result. Click on the drop down box and select macintosh operating system instead of windows. click on the second driver down, epson12527.dmg then click on download now. Select no thanks, i prefer not to receive this information then click accept. Install the epson scan installer after the download.
- Then try to scan using epson scan.
If epson scan won't launch or you get an error, try a different usb cable.

Goodluck.

sherlyn c.

P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; } P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; } P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; }

May 21, 2009 | Epson Perfection V200 Flatbed Scanner

2 Answers

By using the epson v500 photo I get the following massage: "Please remove the document mat and/or close the document cover" Off course I remove the mat and de document cover is close. I send the scanner to...

Possible driver issue. You have to reload the twain driver.
To uninstall the twain driver, please follow the ff instructions:
- Trash epson scan and epson scanner monitor from the harddrive
- Go to the library, then application support. Trash epson scanner module.
- Go to the library again, then image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on the name of your computer. Click on library, then preferences, then epson. Trash epson scan.
Empty the trash and restart your mac.
When your mac is fully back on. Go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=23&y=13 and you are now ready to install the Scanner Driver and EPSON Scan Utility v3.27.

May 03, 2009 | Epson Perfection V500 Flatbed Scanner

1 Answer

Stopped at start-up after months of no problems

Please trash the twain driver completely.
- Trash epson scan and epson scanner monitor from applications.
- Go to hd. Go to library, then application support. Trash epson scanner module.
- Go back to library. Click on image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on your computer name. Click on Library. Click on preferences. Click on the epson folder. Trash epson scan.
- Empty the trash and restart your mac.
Log on to epson.com. Install the epson11926.dmg.

Apr 28, 2009 | Epson Expression 1640XL Flatbed Scanner

1 Answer

EPSON STYLUS CX4800

You need to download a "Twain Driver and Epson Scan Utility" from
the Epson Website.

But before you start downloading the Twain Driver we need to delete
the previously installed driver in your computer.

1.) Click and open the MAC or Apple Hard drive / Application and trash Epson Scan and Epson Scanner Monitor ( drag it to your trash )
2.) MAC hard drive / Library / Image Capture / Twain Data Source., we need to trash ( *.ds file )
3.) MAC hard drive / Library / Application Support., trash the Epson Scanner Module
4.) Disconnect the connection ( USB ) between the printer and your MAC.
5. ) Empty your Trash bin and restart your MAC

After the restart we can now download and install the Twain driver to your MAC.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58606&prodoid=56291067&infoType=Downloads&platform=Macintosh

After the installation try to launch Epson Scan under Application

Feb 10, 2009 | Epson Stylus CX4800 All-In-One InkJet...

3 Answers

Epson Stylus CX9400 Fax

From your Win Vista Computer;

1.) Try to uninstall ( epson scan ) in the Control Panel / Programs and Features ones it is removed.,

2.) Download TWAIN Driver and EPSON Scan Utility v3.20A > epson12384.exe

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=90753&prodoid=63070382&infoType=Downloads&platform=Windows

3.) Ones it is downloaded and installed to your computer., try to launch epson scan ( if same issue persist )

>> On the Device Manager (Vista) if the Epson Scanner is listed under "Other Devices" -- with a yellow " ! " < right click on it and click on update driver., make sure that the option selected is " Install the software automatically (Recommended) and then press next > ..... you may need to restart your computer after this procedure..

>> Then try to scan again

Note >> if a pop on your computer for ( New hardware Found ) just ignore it / close it., after the scanner driver is installed it will go away.....

Jan 31, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

Epson Stylus DX4450 scan macintosh problem

Trash and re-install the drivers.
To uninstall the drivers:
- trash epson scan and epson scanner monitor from applications.
- go to library, then application support, then trash epson scanner module.
- go to library, then image capture, then trash twain data sources.
- go to the harddrive. Then to users, then click on the name of your computer. Then click on library, then preferences, then epson, then trash epson scan.
Then log on to epson.com and get the compatible driver for 10.5.6. Install it on your computer.

Jan 26, 2009 | Epson Stylus Multifunction Inkjet Printer/...

4 Answers

How do i get my scanner to work

When you say it doesn't work, are you getting an erorr msg?????

Jun 23, 2008 | Epson Stylus CX3810 All-In-One InkJet...

5 Answers

Epson GT5500 Flatbed scanner

unfortunately Epson has not made a driver for this scanner that is compatible with Vista and from the looks of it, they don't seem to have any plans on making one!
Sorry

Jan 29, 2008 | Epson GT 5500 Flatbed Scanner