Digi 002 Rack FireWire-based Pro Tools LE External Sound System Logo
Anonymous Posted on Jan 26, 2009

Turn digi 002 on and the mute light keeps stay on

Hi there when i turn the 002 rack on there is only the mute light is on and on the sample rate indicators there is nothing on.used to have 48 indicator on. please help cause i dont have much experience about these thing

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 1,990 Answers
  • Posted on Jan 26, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Dec 30, 2008
Answers
1990
Questions
2
Helped
909852
Points
6127

Hello,
I just had the same problem... It has to do with the connectors from the power harness. Found this on the internet and it did the trick for me...
Goodluck!
It seems like it's only a matter of time before the digi002 (rack and non-rack) have this problem. You'll go to turn it on and the mute light turns on and nothing else. You don't hear the 3 clicks that you usually hear when turning it on. Your computer doesn't recognize it. Then you start swearing and promising to quit recording forever. After all that happens, you have 2 options:

1. call digidesign. they've been replacing the power harness (source of problem) for just about everyone, even if you're out of warranty and it's free (including the tech support over the phone). don't pay them anything. maybe shipping.

2. most people seem to have the same problem after a while after getting their new power harness. lots of people are saying it's not even the harness - just the connectors. so last night i had this problem and i opened up the top of the box and unplugged and plugged back in the little rubber-covered wires going from the power cord to the rest of the 002. turned it on. works fine. i may try to use some of that connector-cleaner from GC if it happens again.

so if you find this happening, don't panic. try the above. takes 5-10 minutes (only because of all of the screws)

  • Anonymous Jan 26, 2009

    Not totally sure! The Solution above has always worked in the Past with no more Problems. I hope that the System is not Bad. I have never had anyone respond back Before.

  • Anonymous Nov 26, 2012

    I did the second option and worked for me! thanks bro.

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

My Digi 002 Rack is "Clicking" (the actual unit).

Hi
First thing to do is a hard reset. Merely unplug the power cord for 4 hours, then power up again.In order to dissipated the remaining current stored in the memory and disconnect all unit connected.

Regards:
votit
0helpful
1answer

Only the mute button comes on on my digi 002 rack

first right click my computer in the desktop then properties then hardware then device manager then expand the audio,vedio and game controller see wether the driver is installed properly if not installed it will show yellow question mark the reload the correct drives from the cd which you recived with your computer install the audio software and restart the system then in the taskbar you will see the speaker icon right click them click adjust audio properties in volume move the slisders to full on uncheck the mute then restart your computer
1helpful
2answers

Hi i have digi design rack 002 with pro tools le

Try the other port on the 002. If that doesnt work, I recommend trying the 002 on a computer that does have 400 to see if it will connect then.

If it doesnt, then you may have a couple blown firewire chips inside your 002. It happens, and can be fixed.
0helpful
2answers

My computer won't recognize my 002 rack. Just

probably too late..but the internal power harnesses go bad on the digi oo2. I bought mine from sweetwater and they sent me a new harness for free.

good luck
0helpful
2answers

Digi 002 rack firewire

Hey -

Unplugging the harness and reconnecting only worked for a couple days. It turned out that I had to call digidesign and they sent me a new power harness for free. That fixed it for me.
0helpful
1answer

Digi design 002 rack

Is your firewire cable good? Sorry, I know this is obvious.
4helpful
3answers

Digi 002 rack

easy. Your clock got screwed by one of your audio programs in you system. It Happens when sample rates are mixes up. Leave your digi 002 on it does not set itself other than the factory sample rate setting when primarily switched on, which will remember its last setting if mixed up in an attempt to recover. Leave it on turn your system on. Then turn your system off. Not the digi. just your pc, mac. The software utilizing the previously screwed up sample rate will or should be reset. thus resetting your digi 2 to its factory 44. If it does not work check your software settings for any audio software set as default to run when pc is started ans make sure they are set to play back 44. Never turn your pc off when a program using your digi faulters.
0helpful
2answers

"Unable to locate" 002 Rack Unit - sometimes!

Please help this guy and me too. I had the same problem. I emailed digidesign but cant get a good answer. I hpe this shit is not broken. I just bought it 2 years ago.
Not finding what you are looking for?

2,979 views

Ask a Question

Usually answered in minutes!

Top Digi Computers & Internet Experts

TUSHAR PANDYA
TUSHAR PANDYA

Level 1 Expert

34 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66931 Answers

Larry Ng
Larry Ng

Level 3 Expert

14589 Answers

Are you a Digi Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...