Question about Canon FAXPHONE B640 Plain Paper Bubblejet
My unit will not pull paper from the back tray no matter what function I am requesting (i.e. printing a function report, copying a document, receiving a fax...). I have reset it, switched out the paper, put in a new ink cartridge, everything I can think of and I just can't get it to work. This has generally been a great product and I would like to fix it if I can. Any suggestions?
First power off the machine. Facing the machine from the front, remove the rear tray extension that holds the paper and "feel your way" down into the right side of the of the back paper tray. You should feel a out-of-round feed roller. With a little effort you can rotate this around. Take a terry like cloth and dampen it with water and clean this roller. Before puttin any paper back into the tray, turn the machine back on so the paper feed assembly will return to the home position.
Posted on Jul 19, 2007
Tips for a great answer:
Selecting which tray is used for printing
You can select how the printer pulls paper from the trays.
Understanding tray order
When the printer receives a print job, it selects the tray by trying to match the requested paper
type and size with what has been loaded in the trays. Using an "autoselect" process, it searches
all available trays for the paper that satisfies the request, starting with the bottom tray and ending
with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/
Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray
is requested, the job prints from the requested tray.
If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the
Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing
tray 1 operation" on page 47 for more information.
If the search fails, a message appears on the printer control panel display requesting that
you load the correct paper type/size. You can load that paper type/size, or you can override
the request by selecting a different type/size at the printer control panel.
If a tray runs out of paper during a print job, the printer automatically switches to any tray that
contains the same paper type/size.
The autoselect process changes somewhat if you customize tray 1 operation (as explained in
"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
"Manually feeding paper from tray 1" on page 49). See if this works. Good luck !
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