I want to reset it back to factory default
SOURCE: How to reprogram Harmony 520 to a replacement DVD/VCR?
You need the Harmony software on your computer that is available at www.logitech.com. You will then have to connect your remote to the computer to change your configuration using said software. You may need to start from scratch if you don't know the username and password for your Harmony account. The software will step you through setting up your remote it's fairly simple.
SOURCE: display on Harmony 520 not working but buttons are
Hey!
I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!
1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.
I hope this gets the display on your Harmony Remote working too!!!
-Kennedy
SOURCE: display on Harmony 520 not working but buttons are
HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.
1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.
If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.
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