Creative Labs Zen Neeon MP3 Player Logo
vishnu shankar Posted on Jul 15, 2007

I/O device error

When i connect my creative Mp3 player to my computer it shows I/O error. I cant access my device. Anything i can do with it? Please help....

  • 21 more comments 
  • Anonymous Dec 18, 2007

    When I lug my Zen Stone from Creative up to the computer something pops up about I/O device error. What can i do to fix this> I have only used this once and it started acting up.

  • YOSHI BEAR Dec 28, 2007

    I HAVE A I/O DEVICE ERROR ON MY MP3 PLAYER ITS A RCA.

    IT WILL NOT DOWNLOAD OR ANYTHING IT READS I/O DEVICE ERROR. WHATS UP WITH THAT?

  • Anonymous Dec 30, 2007

    I HAVE A I/O DEVICE ERROR ON MY MP3 PLAYER ITS A Phillips.
    IT WILL NOT DOWNLOAD OR ANYTHING IT READS I/O DEVICE ERROR. WHATS UP WITH THAT?

  • Anonymous Jan 06, 2008

    same problem...

  • Anonymous Jan 13, 2008

    I already download the patch ....but i still have problem with I/O ....is there anyone have another solution ...please...........

  • ellehcor10 Feb 11, 2008

    i can't access my Mp3 player...pc prompts I/O device error...pls help

    thnks

  • Anonymous Feb 23, 2008

    help me pls wer same problem...

  • Anonymous Feb 27, 2008

    computer says not accessible due to i/o error device

  • soy7 Mar 01, 2008

    I can't transfer music or data to my zen stone. Everytime I try I/O device error poccurs

  • sexyaya Apr 27, 2008

    my mp4 player displays an i/o device error.

  • Anonymous Jun 03, 2008

    my mp4 player displays an i/o device error. how can i solve this problem.. pls help e...

  • faaz Jun 03, 2008

    my mp4 player displays an i/o device error.

  • guzzyvision Jun 19, 2008

    When I attach my Zen Stone I receive the following alert: The request could not be performed because of an I/O device error.



    I have had my mp3 player for over a year now and this is the first time I have ever had a problem with it. I have a lot of great songs I don't want to loose. Please help!

  • happymarjan Jul 29, 2008

    i had a 1G creative zen neeon mp3player which i had all my valuable thesis files in it!i'm really frustrated!please help me

  • edemb2001 Sep 01, 2008

    no name mp4/mp3 player

  • erm_boy Nov 06, 2008

    my mp3 cannot connect to pc

  • boros Dec 31, 2008

    when I connect my Mp4 to Pc i can see my mp 4 but when i start to transfer files there come message :"G:\ is not accesible
    The request could not be performed because of an I/O device error.



  • Anonymous Jan 02, 2009

    cant access my dvd/cd drive, will not play dvds or music cds.gives an i/o device error.what is wrong.i need help.

  • Anonymous Jan 16, 2009

    I have a new Maxtor hard drive................Now, my DVD/CD Writer will not see DVD's. It will play C.D.'s.

  • nagstyle Feb 06, 2009

    in phillips mp3 player when i connect to system it shows request could not be opened because of an i/o device error

  • willie130260 Mar 16, 2009

    i have anc2 mp3 player when i plug into my computer it reads i/o device error.

  • foori May 16, 2009

    hi everybody,
    i connected my mp3 player to pc then reply I/O device error .
    please help me.

    how to resoved this problem.


  • Anonymous Mar 21, 2014

    My audiobook shows when my mp3 is connected to my computer, but when disconnected it says,'empty disk'Please help!

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  • Posted on Jan 07, 2008
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When i connect my creative Mp3 player to my computer it shows I/O error. I cant access my device. Anything i can do with it? Please help....

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  • Posted on Oct 20, 2008
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My mp3 playes is not open is displays I/O devise error .........plzzz give me some tips how to solve it

A

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  • Posted on Feb 28, 2008
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Okay it depends on the type of windows that you have like vista or whatever so you need to take it else wher if u dont know what type of windows you have

A

Anonymous

Drive letter is not accessible.
The request could not be performed because of an I/O device error.
Pls help me!!!
ZEN NEEON Model No DAP-FLOO28 512MB
S/N M2PF1830601000047U

  • helmet veshdon Feb 08, 2011

    I think if you look at the above answers you will find the solution that you are looking for. I have had similar problems but not with my mp3 player, it was my ipod, and I have since gotten it fixed. Good luck with your problem.http://erp.com

  • helmet veshdon Feb 08, 2011

    Does anyone know if installing an erp software on my computer will take up a lot of space?

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Im having problems with my mp3 when is insert it in my pc it says i/o error. . . its detected but it cannot be accessed or opened plz help. . .its a creative movu mp3 player

  • Anonymous Feb 27, 2008

    my mp4 player nits an movu v200 it has an i/o error what is this?

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He WindowsI/O device error - mag-glass_10x10.gif error "I/O Device Error" means there is an error in the computer's ability to read data when you try to install a program or to copy data from your CD or DVD drive.
This issue is likely to occur when Windows tries to use a transfer mode that your CD drive cannot use or does not recognize. To resolve this issue, you will need to change the transfer mode in your IDE channel properties.
Steps To Change IDE Properties

  1. Click the Start button
  2. Right click My Computer
  3. Select Manage from the resulting menu
  4. In the Computer Management window, select Device Manager
  5. In the right pane, click to expand IDE ATA/ATAPI controllers
  6. Identify your CD/DVD drive in the expanded menu and right click the appropriate drive
  7. Select Properties
  8. In the Properties windows, click the Advanced Settings tab
  9. In the Transfer Mode box that represents your CD/DVD drive (typically Device 1); open the dropdown menu and select PIO Only
  10. Click ok and exit all windows
If this does not resolve your issue, then you will need to go back using the above procedure and change the Device 1 in step #9 back to "DMA if available". Then, change Device 0 to "PIO Only" in the Transfer Mode box.
For reference, the Device 0 is the Primary IDE Channel and the Device 1 is the secondary IDE Channel.
After you change your settings, make sure you restart your system so that the computer recognizes the changes you have made. After you reboot, check the settings to make sure they are in effect. If they are, your device should now work properly.

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Hi, I found a soultion that resolved my problem at microsoft.com.
Download Microsoft Visual Basic 6.0 Common Controls: http://www.microsoft.com/downloads/details.aspx?FamilyId=25437D98-51D0-41C1-BB14-64662F5F62FE&displaylang=en
Good luck

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My creative zen stone plus cant switch on,except use a usb cable to connect it... and the word on the screen not clear anymore....why its happen??and how to solve it??

Hi, from the way you said your problem, might not be easy for me to just give you a direct answer to the problem. Because i don't know what happened to it before it started acting the way it those.

So what you can do for me is to write out another comment and really describe exactly what happened to it that made it the way it is now.

But before you do that let me give you some Tips to troubleshoot it first and see if it will solve the problem.

How to Troubleshoot With a Zen Stone MP3 Player

Creative Zen Stone MP3 players work without problems under most conditions, but may occasionally malfunction during normal operation. Malfunctions are often caused by errors in the player software but are occasionally caused by other issues. If your Creative Zen Stone MP3 player is not playing back music or responding to button presses, troubleshoot your device. Most problems are common and do not require service.

Instructions


Plug the small end of the USB cable into the USB jack on the Zen Stone MP3 player. If the rechargeable battery is drained, the MP3 player will not work. Wait until the indicator light stops blinking before removing it from your computer.


Connect the MP3 player to your computer and open the Creative Media Lite software on your computer. Check for updates to the player's firmware by pressing the "Check for Updates" button in the software. Follow the onscreen instructions to update the firmware if one is available. Firmware updates correct problems with the software and may resolve the problem with your device.

Reset the Zen Stone MP3 player to clear any errors that may have developed in the device's software. To reset the device, stick the end of a straightened paper clip into the hole marked "Reset." The device will restart.


Reformat the player as a last resort for fixing your Zen Stone MP3 player. To reformat the player, connect it to your computer and open "My Computer." Your player is located in the "Devices with Removable Storage" section. Right click on your MP3 player, select "Format," and confirm the selection.


Tips & Warnings

If you are still unable to operate your Creative Zen Stone MP3 player, visit the Creative support website.

Reformatting your Zen Stone MP3 player will delete all of the information on your device. Only reformat your player as a last resort.

Thanks for using fixya..
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my zen xfi2 dont load, when i connect it to the PC, cant see the device. ive been installing firmware and it wrote something that i have noticed but hvnt read. now cant update back to the old firmware. when i start my player it just shows the creative and zen intro in like 2 secs but then turn off. please elp me :(
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GO TO START AND THEN MY COMPUTER AND MANUALLY OPEN IT, DRAG SONGS TO IT , ROB
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Hi,

Initially, it would be possible that the Zen Stone plus is infected with a virus and your PC's antivirus is preventing access to it. Have you tried a reformat of the Zen Stone plus and or a virus scan?

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.
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first of all go to My computer check into it properties- hardware- device manager- does it show windows portable device or not...if it doesn't show u anything ..switch off and then re connect the device to the computer and setup the network wizard..
i hope it ll work 4 u..
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vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade

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you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
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Computer doesnt read USB

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
Not finding what you are looking for?

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