I was using the remote control that came with my cable box to control the television, trying to trigger the sleep mode, and something that I hit seems to have put the television in some alternate display mode. The color set up has changed, getting darker, but that I can still change with the normal menu setup. The problem that I have is there are black bars at the top and bottom of the picture. I see no way to get rid of that. Using the same sequence of buttons on the cable box remote only produces the same effect, i.e., if I change the color settings, they go back to this default setting. I appreciate any help on this. (I am not sure if this would help, but the cable box is a Motorola, the remote is model UR4-DCT, and the sequence that triggers this even is [TV], [Menu], [Left Button])
It sounds as if you have accidentally entered widescreen mode. Explore the on screen menu to find the widescreen option & switch it back.
Posted on Jul 15, 2007
Ok, the other possibility that you can try is the vertical size control. This will be found in the on screen menus, or possibly a control on the back of the set.
If this fails, then the set has developed a problem in the vertical deflection circuitry & will require the attention of a qualified TV technician.
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There is no mention of a widescreen mode in the on screen menu.
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