Jenn-Air JCD2290HES Side by Side Refrigerator Logo

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Pierre Langlois Posted on Jul 15, 2007
Answered by a Fixya Expert

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Jenn-Air JCD 2295 Refrigerator

The refrigerator temperature is decreasing all the time. It is now below 19 F and it continues to decrease. I unplugged it and replugged it to try to reset it But it is still doing the same thing except now the freezer showa a temperature of 26 F while it was showing 0 F before i reset it... What is wrong with it?

  • Pierre Langlois Jul 15, 2007

    I don't know what was wrong.

    I disconnected the refrigerator for a complete night then I reconnected it and now it works correctly..

    Probably the controler needs to be reset and disconnecting it for a long period of time did it.

    Thanks anyway for the proposed solution

  • s_durgut Oct 10, 2009

    jenn-air jcd2295hes model refrigetor frig side is very cold


1 Answer


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  • Posted on Jul 15, 2007
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Joined: Jul 12, 2007

I would say the cold control may be bad.If the fridge is getting too cold it sounds like the control is not shutting the unit down when it gets to temp. You can check the cold control with a OHM meter and see if it is working properly. If it is not you will need to replace it and your refrigerator should work fine.

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How to set temperature on a general electric

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    • 1 Open the fresh food compartment and locate the two temperature control dials. Each dial is labeled for the compartment that it controls.
    • 2 Rotate the dial to increase the temperature setting by one to lower the temperature of the compartment. Rotate the dial to decrease the temperature setting by one to raise the temperature of the compartment.
    • 3 Wait 12 hours to allow the temperature in the compartment to stabilize before increasing or decreasing the temperature further.

Read more :

The temperature continues to decrease and there is a buzzing sound (intermittant)


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold


Freezer not cold enough to maintain ice and food

  • When your refrigerator isn't cooling your food and drink items, first check that the power cord is plugged into a working electrical outlet. If you recently plugged in the refrigerator for the first time, it will take approximately 8 to 12 hours before the refrigerator is cool. Even though the refrigerator is cool in this time frame, you shouldn't place the refrigerator to a colder setting until the initial cool down stage, which takes 24 hours.

    If the refrigerator has been running for 24 hours, you can adjust the refrigerator to a lower setting. The control panel is located in upper portion of the refrigerator compartment. Press the up arrow button to set the refrigerator to a higher setting, which will decrease the temperature of the refrigerator compartment.
  • Door
  • If the temperature control is correctly set but the refrigerator compartment still does not cool down, check the refrigerator door. First, remove any food or drink items that are preventing the door from fully closing. In addition, make sure all of the drawers are fully closed, as they may keep the door from closing.

    Next, clean off the gasket with warm, soapy water and a sponge. Rinse the soapy water off of the gasket. If the gasket is not clean, it will not create a seal with the refrigerator.

    Another reason the refrigerator is not cooling down may be because the refrigerator door is opened too frequently or left open for a long period of time. Pay attention to your use of the door and try to shorten the amount of time the door is opened.
  • Other Causes
  • Your Jenn-Air refrigerator might not cool down for other reasons. If you have recently added food to the refrigerator, the temperature of the food may have an effect on the temperature of the refrigerator. The temperature in the refrigerator will adjust after the food sits in the unit for an hour or more.

    You may have obstructed the air flow on the inside of the refrigerator with the placement of your food. The rear air grille is located under the crisper drawers. Move any food items away from the rear air grille to increase the air flow through the refrigerator.
  • If those thing above did not solve your problem you better check and replace the relay and compressor and it will be good as new. Thanks
  • 0helpful

    Hi, I have a jenn Air side by side fridge, and it keeps freezing everything. How can it be fixed?

    your cooling temp is too low i take it you have decreased the thermis in this case the thermis is not working and will need replacing

    best of luck

    please remember to rank my reply

    Temperature does not go below 59 deg. refrigerator side.

    Auto Damper models, The Auto Damper model refrigerator has
    two controls and both have capillary sensing.
    The Auto Damper controls the fresh
    food temperature and the Freezer Temperature
    Control guides the freezer temperature.
    The fresh food compartment temperature
    is maintained by a damper assembly located
    at the back of the temperature control
    housing. Changes in air temperature
    cause the damper door to open and close.
    A control rod and gear connect the fresh
    food control knob to the damper control.
    Turning the fresh food control knob to the
    COLDEST position increases the flow of
    freezer air into the fresh food section. The
    freezer compartment temperature control
    warms at a faster rate and cools at a slower
    rate, increasing the compressor run time
    necessary to maintain a satisfied freezer
    temperature control.
    Turning the fresh food control knob to a
    WARMER setting decreases the flow of
    chilled air into the fresh food section. The
    freezer compartment temperature control
    warms at a slower rate and cools at a faster
    rate, decreasing the compressor run time
    necessary to maintain a satisfied freezer
    temperature control.
    It is ver possible that the auto damper has failed and will need to be cosidered as a likely cause. Part Number Click here=> 61005971 or 1005641 Auto damper control assembly here is the Service manual=> MSD2756G Instructions can be foun on pages 38 and 39 in your manual.If need you may contact me here on Fixya or my Forum=> Appliance 911 My contact information is located above the Fixya Ad on my blog here=> Sea Breeze Appliance Parts and Technical Services,


    I have a Jenn Air refrig JCD 2389GES....the frezzer is working fine, the the fridg is warm.....what should I do? I took the ice maker out and cleaned the slots behind it....the fridg side is still not...

    Check the circulation fan in the freezer compartment that circulates the cold to the fresh food compartment. If its not running, and no ice is on it to bind uo the blades, replace the motor.


    In most refrigerator freezers, the refrigerator gets its cold from the freezer. The evaporator fan circulates air over the coils in the freezer and cold air circulates into the refrigerator through vents. If the vents are blocked or closed, then the fridge will not get cold enough but the freezer will. If neither is cold enough, then the number of possibilities increases.
    Lowering the freezer temperature will increase the cooling cycle activity. Setting the refrigerator temperature may have little affect on the cooling cycles because it simply changes the vent opening size. Decreasing the fridge temperature opens the vents more and increases air circulation from the freezer.
    The temperature can be adjusted using the controls found inside the refrigerator or freezer. The ideal freezer temperature is about 0 to 5 degrees (F) and about 38 degrees (F) for the fridge.
    Measure the temperature by placing a cup of water with a cooking thermometer into the refrigerator for about 2 hours or more. To test the freezer, substitute alcohol or cooking oil.

    JCD 2389 GES Not cooling

    Yes. I would suggest the control board is possibly damaged.

    This is not the only place to look, but it is where I would start.
    Not finding what you are looking for?


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