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The dE error indicates that the door lock didn't engage or the signal that the door lock engaged didn't reach the electronic control for the washing machine. Water will not flow into the washer with the door "open" to avoid flooding your laundry area.
First, try to reset the error. Turn off the washer. Then unplug the machine from the outlet (or disable the power for that outlet at the circuit breaker). Once no power can reach the machine, press and hold the Start/Pause button for 5-10 seconds. This will discharge the capacitor that helps the machine remember the error code. Plug in the washer (or put the circuit breaker back to on). Close the door firmly and try to run any laundry cycle.
If the error returns, check that the door is properly aligned. This is particularly an issue if you changed the hinges to swap the direction in which the door opens. It can also happen if you put downward pressure on the door while it is open. Also make sure that no clothing items are sticking into the door jam to block it from closing. Similarly don't overload the washer with items. If you push hard to close the door while there is something blocking it, the door can also become misaligned. Try to straighten the hinges or replace them.
If the error persists, unplug the washer. You'll need to check the lock mechanism for damage and power across the latch, the wiring between the lock and the control board and the control board. Replace the appropriate faulty part.
Please add a comment with the washer model number if you'd like a parts diagram. If the washing machine is still under warranty, contact GE.
On front-load washers, it can stand for "door error", meaning the main control board thinks the door is open. If the door is actually closed and the de error won't clear, the electric door lock could be shorted, giving a false signal to the main control board. On the Samsung top-loader, it means a "child lock error" has happened. On that washer, you will see "CL" or "DE", the washer will auto-drain and an alarm will sound. To clear the error, close the door, turn off the power, then turn it back on.
F1 - E1EEPROM checksum error 1. Disconnect power for at least 30 seconds. 2. Re-apply power and observe for at least one minute. 3. If code re-appears, replace control board (also called ERC or clock). Here is the part to order.
A dE error code indicates that the washer door was unable to lock. This can normally be resolved by performing a simple reset on the washing machine.
How to reset the washing machine:
Press POWER to turn the washer off.
Unplug the washer from the power outlet or turn the circuit breaker to the unit off.
With the power disabled, press and hold the START/PAUSE button for 5 seconds.
Plug the washer back in, or turn the circuit breaker back on.
For more information about how to reset your specific model, please refer to the owner's manual.
Press in on the door firmly and select any cycle. The washer door should lock, and the cycle should begin without an error code appearing on the display. If the cycle does not begin and the dE code appears again, repair service is required.
Close the door.
Make sure the source water faucet is turned on.
Check the water pressure.
Clean the debris filter.
Make sure the drainage hose is installed correctly.
Laundry load is unbalanced; loosen any tangled laundry. If only
one item of clothing needs
washing, such as a bathrobe or jeans, the final spin
result might be unsatisfactory and an "UE"
error message will be shown in the display window.