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Re: ice maker is dumping ice but arm is not fully going...
Is your Ice bin filling up too much? Frigdaire did have problems with there ice makers, and I belive the new ones come with a arm extention. Your one of the lucky one's and your icemaker still makes ice! I dont know how old your unit is but they were replaceing icemakers under a factory warrenty. I could be wrong but I think they were doing it up to a 5 year old unit.
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most likely you need a new ice maker,one thing that could do this is the white arms that spin around when dumping the ice,sometimes one of the arms bend and jam the ice maker and you'll hear that knocking soundthe arm gets bent,the ice cube gets stuck because the arm can't push it out,,it stops the motor from spinning through it's full cycle and damages it but this is just a guess from something i've seen happen but most likely you need a new ice maker,one other i've seen is the metal arm that you can lift up to shut off the ice maker gets knocked out of the hole it slides into.if you pop off the white cover and get a jumper wire and stick it into the h and t holes you can jump start the ice maker.http://appliantology.org/gallery/image/659-manual-harvest-on-a-whirlpool-modular-ice-maker/
Make sure the arm is down on the ice maker. There is a heating element that warms the ice tray slightly so it can break the ice loose and dump. If the element is bad it would be best to buy a new ice maker. They run from 68 dollars and up. good luck
Your ice-maker may need to be "hard-reset". To do this, perform a manual-defrost by emptying out the freezer (and fridge) and shutting all power off to your unit for several hours (at least half a day unless you can be sure the temp in the freezer has fully reached ambient. Next, with freezer empty, restore power, make sure the "ice" setting is set to off, then set the forced power-freeze mode (you can refill the fridge, but leave the freezer empty for now. When the power-freeze completes (at least 2.5 hours) you can refill the freezer, set the "ice" mode to block/crushed (IE something other than off) and then hit the "black reset button" to restart the ice-maker. IF it still will not dump the cubes then the ice sensor/control board may have failed.
Remove the ice bin and check the spring on the white cut off arm . When arm is pushed back , it should spring back foreward .Ocassionally , the top portion of the spring pops out of the hole which will be visibly evident . If so , use a small screwdriver to push back in place . If looks ok , then pour about 1/2 cup of water into icemaker and wait to see if it dumps . If dumps , then water valve is bad . If doesn't dump , icemaker is bad .
The arm that drives the ice out of the freezer tray is driven by a small motor in the front of the ice maker. The motor has a small gear that drives the larger gear keyed to the front of this arm. If the ice is ever allowed to thaw and re-freeze the driven gear can break one or more teeth off affecting the operation of the ice cube removal. None of the parts of the ice maker are available separately. However these parts are easily repaired with super glue or epoxy. When re-installing the drive arm it must be located with the drive fingers horizontal.
Ensure that the Ice Maker arm is in the down position.
There is a thermostat that closes when the ice mold reaches a temperature that indicates that the water in the mold is frozen if this thermostat is faulty it will prevent the Ice Maker from going into the dump cycle.