Question about Creative Labs Creative I/O SY-U2F-5PL-SIL Silver 5.25" Combo USB 2.0 / Firewire 1394a External Enclosure - RETAIL (DSSBU2F5PLSIL) Drive Case

1 Answer

Can't open case--screw holes are too small

I got a couple of these cases a few months ago and just rried to use one. I can not open thecase. The screw holes are to small ! I don't know if the screws are slot or phillips ! I have many screwdrives from jewelers to sears. Small slot and #1 phillips, They will not fit in the hole. The jewelers have too short od shaft. The box did not provide much info. I wwasted many hours on Google and Yahoo and found some info and got this site which gave me Creative web. I looked them up and it is mostly worthless. They do not mention " enclosures"> There help links for manuals and support have drop down menues asking for product type, model number and such. Can someone here help me find a screwdriver that will work !! Very poor design on this product and Creative site is not much better. Help George Colorado

Posted by George Hale on

  • George Hale Jul 15, 2007

    Thanks !! I never ran into Torx nor Allen type screws in computer stuff !! Last time I ran into torx was War Surplus Radio stuff from
    WWII !!

    Somewhere in my packed full shop I have some. Will take a treasure hunt to find them !!

    Thanks for the help.


  • George Hale Jul 15, 2007

    Thanks " jackboy ". I saw you message and added a comment since I did not see a reply button or whatever.

    My 77 year old brain screwed up. I confused " torx " with " bristol " which I wrote about.

    Still I had never seen torx in computers so I never thought of them.

    Also the only torx screws I ran across was the screws on some car headlights !! Large ones. I never recalled seeing any small torx scredrivers in stores or catalogs except to ones for like a number 8 or 10 screw !!

    Do you happen to know what size torx screw ?? Also and catalogs sales where I might find one ??

    My one thought on the problen was to drill out the screws and use good old " duct tape " !!

    Like I said the shaft of the jewelers screwdrivers were to big to go deep enough !! Maybe just drilling our part of the hole will allow access.

    Thanks for the help.




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Is it a Torx head - sort of 'star' shaped? Though a fine Jewelers x would have done it. There are also machine type screws that have no manual equivalent it seems, - just screwed for life- perchance these cases are of that type.

Posted on Jul 15, 2007

  • Anonymous Jul 16, 2007

    Well now you have the cases,presumably a job lot/yardsale type of purchase.
    Why not simply drill them out and then fill the resulting holes in the holding part with Epoxy and refix with self tappers.



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