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Question about LG WM-1832C Front Load Washer

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LG washer wm1832c

I have an LG front load washer with an error code ?LE?. Sometimes the tub will spin and sometimes it will not in the wash cycle but it will not spin at all in the spin cycle. I called LG and they said to replace the Sensor assembly part number 6501KW2002A or the Stator assembly part number 4417fa1994g. But they want sell it direct to a customer. I can find the part but I can?t find a parts diagram to locate and replace the part. LG walked me through the reset process 3 times and they thought I should replace the sensor first. Can you help with a diagram for the sensor assembly and the Stator assembly?

Posted by Mike Cook on

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  • Mike Cook Jul 16, 2007

    Thanks, I will try to look at the stator. LG said to replace the Sensor first, but thy wouldn't tell me where it was located. I think they mean the sensor on the front door. The part is only $19 and I was going to replace it first but they wouldn't tell me how or where it was. I didn't want to take the back off when it is in the front. I will order the part to get a visiual and then go from there.

  • Mike Cook Aug 17, 2007

    After using the screwdriver on the stator and changing out the sensor the LG is purrring like a kitten again. My wife is happy and of coarse now I am happy.

    But LG doesn't make it easy for the DIY Guy and after calling 12 repair companies and all said the same thing.....we don't repair LG's! So this will be my last LG......

    Big Daddy

  • beezeegirl Feb 13, 2008

    Hi,

    3 times in a year and a half have had le error code...machine shuts
    off...first time still under warranty-technician tightened a loose
    connection/ second time ( 3 months ago) put some Die-Electric Cream on
    sensor connection also no longer under warranty...had to pay for
    service call. They are coming again tomorrow for same problem...I
    think I will request sensor replacement

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I had the same error code along with the drum "freezing" up. The first unit that was delivered 2 years ago leaked water from the detergent compartment and they sent a second unit. I have only had this unit for 2 years and I am very disappointed in the LG product. LG was no help on the phone and I the only people that could service it were 45min away from were I live. I took the advice of a posting on this website that it could be a part called the sensor assembly (#6501KW2002A) and ordered it from an online electronics store (www.mcminone.com). To get to the sensor assembly, you first unplug and take off the back plate that has 4 small screws. Next, unscrew the big bolt in the middle and take off the hubcap looking part the bolt was securing. Next unclip the two sets of wires on the bottom of the circle you are looking at (the set of wires to the right are connected to the sensor assembly you want to replace). Next you will unscrew the 6 or so smaller bolts to take off the circular piece that the sensor assembly is snapped to. Take it off, unclip the old sensor assembly and clip on the new one – and reassemble. This worked perfectly for me and the part only cost $18 bucks plus shipping. When working, this product works well but I will not be purchasing any LG products in the future.

Posted on Dec 08, 2007

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Here is what I remember from watching the tech. If I ever have this problem again, I would do it myself. pull the cover off the back. Remove the stator with the big nut in the middle. The tech used a screwdriver to stop the entire tub from spinning while removing the bolt. I remember he had to remove a screw or two and unclip some wires. Pulled the stator out, and remove/replace the sensor. Apparently LG is seeing a bunch of these, but the motor is solid, just a cheap sensor. MLT

Posted on Jul 27, 2007

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I did it.. like everyone already said it here. remove rear panel cover, remove the single bolt in the center to remove magnetic drum (large drum) then remove the stator (I think it secures by about 6-8 10mm bolt) then remove the wire fasterner to disconnect the sensor. reattach all component and go.. Trick to remove the center bolt..use a ratchet and a hammer handle to hit the end of the ratchet. its impact is enough to loosen both rather than trying to hold the drum by hand.. good luck..

Posted on Feb 04, 2010

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Im not sure of what sensor there talking about but the stator is in the back of the washer. There is a access cover with 4 screws that secure it. Remove the cover and the moter is right there in back of the drum. LG use's a direct drive motor. So you will need to take the rotor off to get the the stator. first thing I would do is t make sude the connector to the stator is secure. I would disconect it and reconnect.Then try to do a load of laundey.In my experience with LG that code seems to pop up a lot. Most people unplug the washer for a few minuets and then start the load again and they have no problem. But yes the code is to do with the stator.

Posted on Jul 15, 2007

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Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.

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Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.


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In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?
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Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.
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Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.

Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.



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