When I insert a blank cd into my burner it causes my computer to appear to be reading it, bu it just sticks.
When I send a movie file to be burned, it will start the burn process but then tell me user aborted, when I have not.
Please help. I don't want to have to replace it if I don't have to.
Thanks for your help.
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Assuming you have tried different makes of cd or dvd disks, it's a classic drive failure problem where the laser can no longer burn, but may still be able to read cd's only.
You will have to replace the drive, they are quite inexpensive, about £30.00 or $60 US and very easy to fit.
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* the disk you're inserting is not "empty" -- try it on a different computer;
* you should try a different manufacturer of "blank" disks;
* you need to upgrade the "firmware" inside your CD-writer, to recognize more brands of "blank" media;
* the CD-reader is malfunctioning -- when you "cancel" the burn-attempt, and insert a commercially-produced program CD or commercially-produced audio CD, can those disks be properly read?
* you have two CD/DVD devices in your computer, and you're inserting the "blank" disk into the "wrong" device.
Here you go...I hope this works for you....
CD/DVD Is Not Recognized
Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.
Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
Probably a broken / misaligned laser. Could also be a bad internal motor, can you hear it spinning when you insert a disc?
Theres not a ton you can do really, if you're really skilled and have a lot of time you can realign the laser with a digital multimeter and a screw driver, but you have to be very technically inclined. You're better off purchasing a new one. Newegg.com sells dvd burner for less than 30 dollars new.
I hope this has explained your question in detail. If I've helped you please don't forget to rate me.