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Posted on Jul 05, 2017
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Dell 3100cn error 007-342

I have just pulled my dell 3100cn out of my car to set it back up. The printer sat in the car for a couple of days in 15-30 degree temperatures. Once plugged back in, I recieved the error message 007-342 "contact technical support if error appears again".

Do you think this is due to the unit being to cold?

Is there anyway to perform a hard reset on the unit?

Thanks in advance.

1 Answer

Russ Hill

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  • Dell Master 4,057 Answers
  • Posted on Jul 05, 2017
 Russ Hill
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You need to let the unit get tempered to you home environment before using the device being left in damp or warm areas can overwhelm the device if plugged straight in, leave it in your home for upto 3 hrs before using it you may need to reset it if the service code comes back up, hold the power button down on power plug inserted, for 10 seconds. but only do this when the printer is at your home humidity.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 11, 2008

SOURCE: Dell 3100cn Printer will not print

I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.

childofsai

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Anonymous

  • 188 Answers
  • Posted on Oct 02, 2008

SOURCE: 010 397 Error Message on Dell 5100cn

The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.

1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).

2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)

3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).

4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).

END of troubleshooting.........

In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.

Hopefully this helped.

Anonymous

  • 1 Answer
  • Posted on Nov 09, 2008

SOURCE: Error 003-343 Dell 3110cn

Open the printer using the button on the side top right. You will see two gray things with arrows going left and right. move them both two where you can take out the piece it is hold in. Pull out the large piece and put it back in. Close the two gray things to lock it back into place. Close the printer and restart it. It should fix your issue. It must of became loose at one point when I was moving so I fiddled with it and turns out that was the issue. It works great now!!

Anonymous

  • 5 Answers
  • Posted on Jan 09, 2009

SOURCE: Paper Jam Error on Dell 3100cn Laser Printer

Push the side button and open the front cover

Pull out the jammed paper from the duplexer. If jammed paper cannot be found, go to the next step.

Pull up on the belt release levers and rotate the belt unit up

Remove the jammed paper and close the belt unit

Close the front cover

Anonymous

  • 1605 Answers
  • Posted on May 15, 2009

SOURCE: how do I clear data from my RAM disk on Dell 3100cn printer

The RAM for the printer is temporary.
turn off the printer and unplug the printer from the outlet. wait for 20 sec. plug the printer in and turn it on.
you can select in the printer properties page of the printer to print immediately instead of spool and print from the last page first. that will eliminated the ob store in the RAM.

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