-
Expert
110 Answers
- Posted on Jun 28, 2014
Re: CP1025 Stuck laser cartridge
Hello,
Please start to remove all the other cartridges and check for the paper pieces in the cartridge slots. And then retry remove the cartridge that was not pulling out.
If issue persists, please call HP Tech Support for further assistance.
Unlock lever broken on upper cover.
Find white "Triangle" on carousel and depress each side to release.
Best if top covers removed to view "triangles" [just under unlock levers].
×