Samsung HT-Z310 tries to load disc, but never does

I've had a similar problem where the disc continues spinning in the "loading" mode and then finally goes to "disc error." So, I opened the cover of the player, and noticed that the disc was not spinning as fast as I expected, and there was an extra unpleasant sound when the disc was spinning. Thus, I suspected there was an issue in the drive motor system: either the motor drive board, the motor itself, or the contact to the disc. I saw that there was dust accumulated on the rubber contacts to the disc, so I cleaned them with a q-tip. I then resetted the system, and the disc was the spinning normally again, and everything worked like before! (Other things I have tried in the past were cleaning the lens and updating the firmware, none of which worked) I hope this helps!

Hi all.


Normally the optical eye becomes discoloured from general dirt thats been sucked into the unit by the air circulation fan.
One solution, clean the optical eye with a lint free cotton bud using a electronic cleaning solvent.
Now if this dose not resolve the problem, replace the DVD mechanism.
I found it at: @http://www.sparedparts.com/products/details/samsung_dvd_deck_assembly_-_deck-sdm-d1fl_basic_type_cms-s7_ah97-01831a/


£30 cheaper than most sellers.
Good luck.
G

Hi everybody..! i am a proudly owner of SAMSUNG tech products :
first: i am a computer technician ,along 20 years experience ,and a lover of fixing electronics:
about this issue : dont loose your time: you need to check the electric motor which is responsible to spinning the disc..! (it is stuck..!) ,,you need to do cleaning inside, in my case I only loosen the tabs that hold the bottom of the electric motor, with a special hammer, very small, hit repeatedly until the engine getting off the dirt, this happens due to the regular use .You do not even need to disassemble the engine.then you will see how fast it is spinning.!...as a plus you can do a lubrication of the tray..regards..!

Same problem here which is annoying as it works when cold but 20 mins in the film it plays it silly buggers!

Have ordered the following DVD motor which I'm hoping will fix the problem.

http://www.chsinteractive.co.uk/electrical-components/misc/htz310rxeu-motor-spindle-dvd-samsung.htm

Sort of mine had same problem disc keeps spinning but will not play only had a couple of months hardly used contacted dixons they sent contractor engineer out said straight away could not fix on site need to take to work shop for repair is a common fault with this model will need to fit new dvd unit as have had to do with others after two weeks contacted them got the boss he says still on test cannot find any problems with it and will return to me next week when i said i did not want it back until they done what engineer said. he said he knew nothing about common fault with them ,i suggested he talk to engineer who came out to us whilst i contact samsung and dixons to express my great displeasure at this situation. low and behold next day rang back to tell me had ordered a new dvd unit should be back tomorrow ,thursday but still not impressed its been 6 weeks since i reported problem to dixons

I Have had the same prob, I recon samsung have used a cheap nasty motor for the CD spindle drive. All works fine when the unit has been switched off and is cold. But when it warms up 15-20 mins the pic starts jumping. I have had the top off and the CD spindle speed gets slower and slower unit it displays disc err. I have bought a brand new CD drive from Sparedparts.com for £22.50 if it works with the new unit ive save £200+ for a new system Worth the gamble I think Hope this helps.