My sansa e250 is going crazy. Every time i turn it on it says refresh database failed and all my music viedos photos are gone. And my computer can not see it. So i changed the USB to msc and then i couls see it. But then i went on to rhapsody and it said removable disk(g:) not Sansa E250 and i cant see any of my music. Please help me. I just want it back the way it was
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Re: "refresh database failed"
You have an error in the firmware. This is damage than is irreparable by any user of a mp3 player. Call the company, tell then that your firmware was corrupted and ask how you can "hard boot" back into a "Fresh copy" of your firmware.
Problem solved! hope this helps!
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okay, heres wut u can try. try to switch the USB mode from MTP to MSC (in settings, go to USB Mode and switch from MTP to MSC.) And then in the MSC mode connect it to the PC. I dunno bout ur sansa, but my did a Database Reboot, and the computor could see the player. Then u can switch it back to the MTP mode (czu its much mroe comfortable). Although i think the 0.5 gigs are lost forever (i lost 1.5 gigs,)atleast now u can dwonlaod songs on ur player.
This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.