Question about Motorola Mobility RAZR V3

7 Answers

Display My razr screen has not display but my keyboard lights up

Posted by on

  • 21 more comments 
  • blondie_6 Nov 08, 2007

    I can turn my razor on and off, make calls, but I have absolutely no screen display, on the iside or outside screen. Why?

  • Anonymous Nov 20, 2007


  • Anonymous Jan 15, 2008

    display doesn't work... both sides. It seems to have died a slow death. Any suggestions?

  • Anonymous Jan 16, 2008

    Dropped it. No display on either side. Keyboard lights up. Can receive and make calls and I still get new text message notification audio alert but obviously no visual.

  • Anonymous Feb 03, 2008

    I forgot to save phone book to sim is it possible with no screen phone still makes and receive call

  • venkat_pulle Feb 09, 2008

    my keyboard lights but my display doesnt work.wht shld i do????????

  • risras Feb 26, 2008

    I can receive and make call but I can't see anything on the screen. No lights, nothing on the screen. What do I do?????

  • satarla Feb 27, 2008

    my screem has no light and my keypadd has light and if theres message i can recieve i can hear and i cannt see i dont know why?

  • Anonymous Mar 02, 2008

    my phone has a blank screen but the keypads light

  • Anonymous Mar 02, 2008

    my phone could receive messages and calls but i cant see the screen its all blank

  • Anonymous Mar 08, 2008

    same deal

  • laylazmom01 Mar 11, 2008

    My screen is black, but my keypad lights up.

  • kitab May 23, 2008

    The keypad lights up but the display is black. I can receive calls and messages BUTTT I cant read the texts, nor do I know who's calling since the display isnt working...

    Its happened twice before but it managed to come back on after a few hours. This time, its been longer than a day. What can I do????

  • Lilmizzsammi May 24, 2008

    My Sister Went To Get Her Phone Unlocked And The Person Who Tried To Unlock It Broke It And Now When You Turn It On It Say Boot_Error.

    We Dont Know How To Fix It So If SomeOne Knows Please Tell Us.

  • tchacko123 Jun 23, 2008

    Display went off couple of times and came back after some days. This time it went off yesterday..still waiting for coming back..

  • trickydadian Jun 23, 2008

    razor 3 was wet dried out key pad lights up no display took out battery and sim card already still the same. Now then blue tooth connector display comes on. what should i do?

  • Anonymous Jul 14, 2008

    blank screen keypad lights up

  • Anonymous Aug 12, 2008

    my keyboard lights up not my display screen

  • Anonymous Aug 28, 2008

    My phone was fine until today when someone dropped it. Since then everything has been working except my screen/display. Someone please tell me what to!

  • Anonymous Aug 28, 2008

    ditto, but how come no answerz.

  • swagga11 Aug 28, 2008

    My keyboard lights up but the screen stays black.

  • dBrad98930 Aug 29, 2008

    My keyboard lights up and the phone works but the screen does not light up.

  • bolestrey Sep 30, 2008

    same problem except didnt drop it or anything



7 Answers

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

A lot of you have helped diagnose this, and I thank you.

But, I tried the squeeze remedy, didn't work, so I went so far as disassembling the phone, by removing the rubber plugs which seal the Torx screws, removing the Front Flip Housing, and un-seating the Flex connector, then re-seating it. Putting the battery back in to check function, the phone showed the same symptoms as before (buttons light up, but screen does not display).

I then removed the battery, repeated unseating, then re-seating the flex connector. Re-assembled phone (this is where I think why the phone wouldn't start-up: there is a piece of metal which sits between the front flip housing and the interior chassis - I think that was/is a means for grounding the device - just a theory though).

Never the less, reassmbled the phone, replaced the battery, and it worked. The battery was dead as a door nail, but it tried to boot. Removed the battery again, re-inserted the battery, then plugged it into the charger, now it's charging. Woohoo!

Technical Note: while the phone appears to be fixed for the time being, the flex cable (this type of cable is made out of a material called Kapton, just so you know) appears to be separating from itself inside the hinge. Looks like the thin substrate layers are de-laminating. I was thinking this was part of the problem. Doesn't look like it will be too much of an issue to replace that flex assembly. While I have the tools to do this type of work, you can do this same thing with a small flat head screw driver (eyeglass screwdriver), and a pair of tweezers.

Posted on Nov 23, 2008


I hit my phone near the hinge on teh desk heaps bot too roughly though and it worked! try that

Posted on Oct 01, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 87 Answers

The Phone needs a new Keypad flex and most likely a left hinge pin. When the phone is open, the cable runs through the left side of the hinge. It is very common for the hinge pin to become chipped and put a small cut in the Flex Cable.

It is very extensive for me to post the step by step instructions on here, but you can email me at [email protected] if you like and I will send them. Also, you should be able to find the instructions on line such as youtube or such.

You can get the parts on ebay. search for motorola v3 keypad flex, and motorola v3 hinge, or knuckle.

Or you can contact me through or if you want us to repair it for you.

Posted on Aug 28, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I just had the same problem....i took out the battery and sim card and put them back in and it worked---there' s a little bit of a delayed reaction when i press command keys, though. i'm getting a new phone---this thing has way too many problems.

Posted on Feb 26, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers

When I dropped my razr and both screens went dead, I tapped it on the hinge, as inspired by this solution and it came back to life.

Posted on Jan 06, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 60 Answers

Hi, Check if the external display working fine, also try to unfold slowly and see if anything comes to the display,coz this is normally the problem with display change over switch. all the best sreejith

Posted on Jul 16, 2007

1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to Upgrade Motorola RAZR V3

well ,that means that the ribbon cable that flexs when you open and close the screen is bad,, could be the screen need to let me know if the phone still works,does the keyboard light come on..

Mar 12, 2012 | Motorola Mobility RAZR V3

1 Answer

When i turn my phone on the keyboard lights up makes that boot up sound but display screen does not turn on.

maybe your LCD has a problem or the flexi-wire have the problem, if turn on the unit then try to call someone, if there is a rely it means that the screen has a problem. so it may be the LCD or the flexi-wire connecting the LCD.

Dec 24, 2008 | Motorola Mobility RAZR V3i Cellular Phone

1 Answer

Turn phone on, display screen does not work

the flexcable on the phone needs to be replaced...this can be done by a mobile service center to fix it.

Dec 24, 2008 | Motorola Mobility RAZR V3i Cellular Phone

1 Answer

Blank, black motorola razor screen- no display options

Hi. It sounds like you need to replace the LCD screen. Have a look here for a guide and to buy the parts

Nov 27, 2008 | Motorola Mobility RAZR V3

1 Answer

Display screen

the flexcable need to be replaced to correct this issue

Oct 24, 2008 | Motorola Mobility RAZR V3

1 Answer

My Razr V3 is All Charged But The Screen Does Not Turn On!

555 - the flexcable need to be replaced on the phone

guest - flexcable need to be replaced

Oct 19, 2008 | Motorola Mobility RAZR V3

2 Answers

RAZR V3 lost display

You need a new flatcable not a flash. That is the connector between the mainboard and screen. It happens afther while that cable tears and doesnt work fine anay more.

Dec 22, 2007 | Motorola Mobility RAZR V3

4 Answers

Motorola V3 Razr Keyboard will not light up

Are you getting sounds from the dial pad? It should default to momentary lighting, but it can be adjusted for longer time. It sounds faulty, did you purchase a refurb?

Oct 31, 2007 | Motorola Mobility RAZR V3c Cellular Phone

1 Answer

Razr V3 Keyboard never lights up

the flex light need to be repaired or replaced.

Oct 21, 2007 | Motorola Mobility RAZR V3

Not finding what you are looking for?
Motorola Mobility RAZR V3 Logo

452 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

Lawrence Oravetz

Level 3 Expert

10543 Answers

Vernon Taylor

Level 3 Expert

6023 Answers


Level 3 Expert

6740 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides