Question about Kenwood CD-404 5-Disc CD Changer

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CD changer eats CDs

This is the 4th time it's happened, a CD jumps out of it's tray while player is closed and disappears into the machine somehow. You can heaer it when it happens. They've reappeared at times up to 2 years later, just plopping back down into a tray. It now ate my favorite new CD that I can't get in this country and I'd love to know how to get it back out. Have tried emptying all CDs and keep hitting "play" but nothing's coming back. All trays are playable. Where's the CD how can I get it back?

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  • Ines Byfield Sep 04, 2007

    sorry it took so long to get back to you, the summer was crazy. We finally took your suggestion, it was very easy to get the cover off and we found two (!) of our lost CDs stashed under there.
    Thank you so much, it was perfect and easy!
    Iney Byfield

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1 Answer

Mike Duncan

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Sounds like its time to take the cover off (after unplugging the unit of course). Sorry to hear you are having a problem. Good luck.

Posted on Jul 15, 2007

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Posted on Jan 02, 2017

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I bought the cd changer with my unit & two cds are stuck in it. This happened the third time I used the unit.
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this is a mechanism problem. Also, maybe something might have hooked the cd tray and made it stuck.

What you have to do now is to open the player by unscrewing the cover, so that you can gain access to the mechanism inside the player.

After you must have opened the cover, plug the cd changer to light, power it on and use you hand to pull out the tray while you press open button.

Also make observations on the disc tray while you press the open button and check the disc tray and look for what is making it stuck and refuse to open. This is why you need use your hand to support the disc tray by pushing it open from the inside.

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