CANNOT PROGRAM I recently sent my unit in for p/m and cleaning under extended warranty. Now, when attempting to connect back to the TV and set up again, I cannot get the System Menu to come up on the screen. All that comes up is a black screen with the word "VIDEO" across the top. Doesn't seem to make any difference if the switch on the remote is on TV or DVD. This is the same Sony TV that was used before to operate the unit. I have put new batteries in the remote and it doesn't make any difference. I can open/close the DVD drive drawer by the remote and also eject a tape by the remote, but cannot seem reprogram the unit for setup, clock, or recording as stated above. Could the remote control be bad or is the problem in the unit itself? Please advise.

GARY GOLL Aug 30, 2007

Thank you for your reply. I found out that I did not have the RCA connections hooked up properly. I am using an outside antenna for TV reception and coaxial cable from it to the unit....however, the RCA cables have to be plugged in a certain way for the thing to work properly. After this was pointed out to me, it works fine. Live and learn ! Thanks for your reply

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Do you have a universal remote? Sometimes they will forget their programming, especially when batteries are removed, or get low. If you have the codes and instructions for your remote, I would try reprogramming it. If that doesn't work, take it back to the company that did the cleaning. It worked when you sent it to them, or at least if it didn't this wasn't wrong with it. Seems to me they hold some liability in this, and should make it right without charging you.

Posted on Aug 30, 2007

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