Question about KitchenAid 20.3 cu.ft. Counter-Depth Bottom Freezer Refrigerator

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Kitchenaid Counter Depth 42 inch refrigerator

Hello. The freezer keeps frosting over. I replaced the automatic defroster thermostat and it helped a little bit. The old part was rattling and this one is solid. Now it freezes over slower but still needs to be defrosted every few days. Do you have any ideas on where to go next? The model number is KSSS42QDW05 if that helps. Thanks for your valuable time! Also, is it normal for the fridge portion to get warmer if the freezer is not on? This causes a huge problem when I have to turn the freezer portion off to defrost it!

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Yes that is normal because the fresh food section is cooled by the freezer. So if the evaporator is frozen over you loose all the cooling.

Posted on Jul 13, 2007

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Posted on Jan 02, 2017

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Hello,
That is going to be a problem with one of the components in the automatic defrost system. It is supposed to automatically defrost. Turning it off overnight to melt it will defiently help. If you are mechinacally inclined here is what to check.

DEFROST HEATER ...remove back wall of freezer and you will see a black heater at the bottom of the coil thats frosted up,it looks similar to the bake element in your oven,or in some cases it is going to be a spiraled wires inside of a glass tube. To check it,use a multimeter set to the lowest ohms of resistiance setting and follow and find the wires at the top of that frosted coil,unplug/disconnect those wires and check for continuty with around 5-20 ohms of resistiance. If it has that amount of ohms the heater is good. If your meter display does not change or displays OL the defrost heater is broke and needs to be replaced

DEFROST TERMINATION THERMOSTAT... it's round and has 2 wires and clips to the top of that frosted up coil. IT MUST BE CHECKED WHEN COLD SO BEST TO DO WHEN FROST IS STILL BUILT UP. To check it disconnect the wires on it and check for ZERO ohms of resistiance. As with the heater if the meter display OL or doesnt change,it is the problem

DEFROST CONTROL...it is hard to check for a semi unskilled person and if the heater or defrost t-stat check good its going to be the problem. It will NOT be in the freezer it could be on back wall or inside the control panel in the refrigerator section.

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Defrost coils fully. Reassemble.

Please let me know if I have helped with comments and rating.

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If you look at the rear wall inside the freezer compartment down low and find a bunch of frost on that wall, you have an automatic defrost system failure. The most likely part that has failed is the defrost thermostat. It is located on the top of the freezer coil, clipped onto a piece of tubing. It will have 2 wires coming out of it and it is about the diameter of a quarter and about 3/4" tall. To test this part you would need a test meter and enough skill to check if the contacts are closed when the thermostat is frozen withing the specifications stated on the thermostat. I believe yours would close at 25 degrees F and opens at 47 degrees F. Part # 5303918214
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