Your phone possibly got wet and thus your screen flex cable connection needs to be cleaned up with some contact spray or maybe your flex cable needs replacing to solve this problem.Contact a good service tech to get this problem rectified. At least you know what your problem is so now you could get it solved.
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This is a difficult question to answer. First, make sure you did not accidentally drop any liquids on your keypad. Second, try removing the battery and replacing it. Thirds, try a Master Reset (Start, System Tools, Master Reset) BUT REMEMBER THAT A MASTER RESET WILL CAUSE YOU TO LOSE ALL PERSONAL DATA. After that I am afraid you may have to turn your phone in on an insurance claim. Good luck.
I don't know but mine's doing the exact same thing. Mine also keeps the screen on almost all the time, sometimes it turns itself on and back off and back on for hours. Once every button EXCEPT the red button worked... and once only the top left button worked, so i could answer calls but couldn't hang up. My friends enjoyed messing with me for that one.
Hey, I have or should I say I had the same problem with my v6 maxx keypad not working. So I started to look into the flex cable replacement idea. I remove the back cover. Removed the Sim Card, Battery and Memory card fully intending to split the phone and have a look around inside. But then I came to a grinding stop when I saw how small the hex screws are. Gotta get me some of those. While I was there staring at the screws I noticed a small amount of dirt residue inside the back of the phone so figured it wouldn't hurt to give it a spray with CRC Contact Cleaner (it leaves no residue). I left the mobile in the sun to dry for about 3 minutes. Replaced the battery, memory and sim card and now it's working PERFECTLY. Done. fixed. *** twas just dirt. Cheers roddarockker