Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Can not fas from officejet

I can recieve faxes but can not sent out

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Are you having a problem with the scanner portion of the machine? When you place the original to scan into the ADF or on the glass, do you get a scanner error message? These machines have a history of scanner motors going bad.

Posted on Jul 19, 2007

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How can i Troubleshooting Fax Issues on my hp officejet 4650?
If you get issues like Faxes can be sent but not received, Faxes can be received but not sent error on your Printer then follow the given troubleshooting steps.
Solution to Faxes can be sent but not received
    ·Initially, you have to check any of the telephone line services are enabled. There are,
    1.Voice Mail
    2.Call Waiting
    3.Billing Tone
    4.Privacy Block
    5.Security Screen
    6.Anonymous Call Rejection
    7.Privacy Manager
    ·These may block your incoming faxes. So disable the above features.
    ·If you are using Automatic fax reception option on your fax recipient, then check whether the Automatic Answering feature is enabled or not, if it enables means Auto Answer green LED should be on.
    ·Check the Ring to Answer value.
    ·If the value set as answering machine that causes the issue on fax reception. Then change the value to Fax or FaxTel
    ·Now, you can receive the incoming faxes.
    Solution to Faxes can be received but not sent
      ·Check whether the dialed number is correct or not. Every one of the digits required to make a telephone call from a similar line must be dialed.
      ·On the off chance that the Speed Dial has been used for dialing or the fax has been sent from your PC, print the page to be faxed and dial the number physically on the HP Fax front board.
      ·Check whether the Tone Dialing is set on you HP Fax product.
      ·In the event that faxes are sent effectively from the HP Fax front board, but, it's fail when sent from the PC, test the communication between the HP Officejet 4650 printer and your PC by tapping the Status button in the HP Director application, or attempting to print some record.
      ·If the printing fails to send the fax, then check whether all cables (from system to HP Officejet 4650 Printer) are connected properly, if it's not then connect it properly.
      ·Now restart it. On the off chance that communication still can't be set up, Call Printer customer service team via Toll-Free: +1-800-836-3987 to resolve your HP Officejet 4650 fax issues.

Jun 27, 2017 | HP Office Equipment & Supplies

1 Answer

CAN T RECIEVE A FAX FOR SOME NUMBERS BUT CAN SEND THEM ONE WHY
I've seen this many times before, when a customer / account gets a new fax machine, or is using a different fax machine. All the other faxes go through without a hitch, except for these. If fax machines become a couple generations apart / 10 years, they won'
t communicate sufficiently enough to make the fax hand shake and the Fax fails to go through.

Jan 29, 2015 | HP 7210 OfficeJet All-In-One Printer

1 Answer

HP Officejet Pro L7590 problem with detection tone call of the fax
HP Officejet Pro L7300 L7400 L7500 L7600 and L7700 All in One Series...
Check this link 90% will solve your problem

Apr 15, 2017 | HP Computers & Internet

1 Answer

I can send fax but not recieve fax
Check your Ink cartridge if it is fully empty means it will not print received faxes so it will save in memory

Feb 04, 2013 | HP Officejet 4215v All-in-One Printer

1 Answer

I would like to have the device print a Fax Confirmation for all fax sent and received. HP Officejet J4680 All-In-One
Hi,

Follow the steps below to enable the Fax confirmation on Sent and recieved.

On the printer :
  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
    • On Fax Receive: Print a confirmation page every time you receive a fax.
    • Send & Receive: Print a confirmation page every time you send or receive a fax.
  4. Press OK .

Thank you for contacting FixYa


*Please rate this solution with Thumbs Up

Nov 24, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

Our HP Officejet 4355 all-in-one fax machine cannot receive fax.
Your Machine Seems to be in "Telephone" Mode, which do not automatically recieve faxes. Please refer your manual and switch it to "Fax" or "FaxTel" mode. It will recieve faxes automatically then.

Aug 29, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

How do I print out a copy of a fax that has been sent 4days ago to confirm it was recieved
You cannot print out a sent fax, but you can print a report that give you a status of all faxes sent and received.
Press Setup, press 1
Press > (the right arrow) until you get to "Fax Log"
Press OK to select the report.

Please make sure to rate this solution. Thanks.

If you need a manual for your 4200, you can download it from
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&os=228&product=351125&lang=en&

Jan 04, 2010 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

I have a hp officejet 6210 all-in-one and i need to know how to print a report of faxes sent and recieved
Please, manual http://files.mail.ru/8M2ECX

Oct 12, 2009 | HP Office Equipment & Supplies

1 Answer

Hp Officejet J5780 All-in-One
On the Officejet`s control panel, Press Setup, then press 2, now press 3.
The panel will display the choice of Off, Print confirmation on Send, Print confirmation on recieve or Print on Send and Recieve. Select your choice.

Oct 19, 2008 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP officejet all in one fax/printer
hi,

try this

> print a fax test
> decrease the speed at which the faxes are being sent.
you can perform these from the menu button on the printer

thanks and regards
agnel

Mar 14, 2008 | HP Officejet 5610 All-In-One InkJet...

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