HP OfficeJet 7310 All-In-One InkJet Printer Logo
G. Blake Dolloff Posted on Jul 13, 2007
Answered by a Fixya Expert

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Can not fas from officejet

I can recieve faxes but can not sent out

1 Answer

Anonymous

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  • Expert 58 Answers
  • Posted on Jul 19, 2007
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Joined: Jun 25, 2007
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Are you having a problem with the scanner portion of the machine? When you place the original to scan into the ADF or on the glass, do you get a scanner error message? These machines have a history of scanner motors going bad.

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CAN T RECIEVE A FAX FOR SOME NUMBERS BUT CAN SEND THEM ONE WHY

I've seen this many times before, when a customer / account gets a new fax machine, or is using a different fax machine. All the other faxes go through without a hitch, except for these. If fax machines become a couple generations apart / 10 years, they won'
t communicate sufficiently enough to make the fax hand shake and the Fax fails to go through.
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I can send fax but not recieve fax

Check your Ink cartridge if it is fully empty means it will not print received faxes so it will save in memory
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I would like to have the device print a Fax Confirmation for all fax sent and received. HP Officejet J4680 All-In-One

Hi,

Follow the steps below to enable the Fax confirmation on Sent and recieved.

On the printer :
  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
    • On Fax Receive: Print a confirmation page every time you receive a fax.
    • Send & Receive: Print a confirmation page every time you send or receive a fax.
  4. Press OK .

Thank you for contacting FixYa


*Please rate this solution with Thumbs Up
1helpful
1answer

Our HP Officejet 4355 all-in-one fax machine cannot receive fax.

Your Machine Seems to be in "Telephone" Mode, which do not automatically recieve faxes. Please refer your manual and switch it to "Fax" or "FaxTel" mode. It will recieve faxes automatically then.
2helpful
1answer

How do I print out a copy of a fax that has been sent 4days ago to confirm it was recieved

You cannot print out a sent fax, but you can print a report that give you a status of all faxes sent and received.
Press Setup, press 1
Press > (the right arrow) until you get to "Fax Log"
Press OK to select the report.

Please make sure to rate this solution. Thanks.

If you need a manual for your 4200, you can download it from
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&os=228&product=351125&lang=en&
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Hp Officejet J5780 All-in-One

On the Officejet`s control panel, Press Setup, then press 2, now press 3.
The panel will display the choice of Off, Print confirmation on Send, Print confirmation on recieve or Print on Send and Recieve. Select your choice.
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HP officejet all in one fax/printer

hi,

try this

> print a fax test
> decrease the speed at which the faxes are being sent.
you can perform these from the menu button on the printer

thanks and regards
agnel
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