KitchenAid Superba Architect KSCS25IN Side by Side Refrigerator Logo
Rob Stevens Posted on Jul 13, 2007
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Falling water hits something hot in freezer and causes sizzle sound

I notice a sizzle sound in my side-by-side (freezer part) tonight. I removed the bottom drawer and heard the sound coming from behind the louvers in the back. Saw slow drip of water sometimes hitting something hot and heard the sizzle sound. Haven't had any problems before - no icing up. Did notice tonight that there was a slight amount of water (less than 1 oz) on the floor on the freezer side. Any ideas as to cause and recommendations on how to fix? Thanks, bob

  • Anonymous Mar 31, 2009

    exact same problem.  please confirm my fridge/freezer is not going to catch on fire and all is well.  

  • Anonymous Mar 16, 2014

    water on the floor on freezer side, need to look behind grill...does the grill snap off, i dont see any screws....what is causing the water

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douglas smith

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  • Posted on Jul 13, 2007
douglas smith
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The sizzling noise is water hitting the defrost elememt and this is normal - shows the defrost system is working. if water comes on the floor of the freezer, this may be the drain for the defrost water is blocked. remove the freexer back panel and the drain is in the tray where the defrost water is caught. if it is blocked - usually with ice - clear it with hot water and make sure the water drains freely. takes some patience and maybe several attempts

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