Question about Konica Minolta PagePro 1350W Laser Printer
After plugging in the laptop to docking station, with printer remaining in docking station usb port I get error "printer failed to print" I try to add/configure and/or select a port (there are 13 copies of Konica Minolta virtual port already installed) I have to try every one of the ports and hit apply, then wait to see if that was the right port. no real rhyme or reason as to which usb port it will accept and sometimes it does not accept any of the listed ports. BTW when i initially hit print, printer is set to "use printer offline"
I assume you're running Win Xp. Disconnect the USB cable from the docking station. Go to START/CONTROL PANEL/PRINTERS/VIEW PRINTERS. Double click on the Konica icon. In the print queue that opens, delete any pending print jobs. Go to START/CONTROL PANEL/ADD REMOVE PROGRAMS. Uninstall any Konica software. Go to START/CONTROL PANEL/PRINTERS/VIEW PRINTERS. On the MENU bar, click on PRINTER/SERVER PROPERTIES. Click on the DRIVERS tab. Remove anything that says Konica. Click on the PORTS tab. Remove ALL the Konica ports. Reboot Re-install the printer driver - DO NOT plug in the USB cable until it tells you to. That SHOULD do it. If it does not, please let me know and I'll research it further. Ed
Posted on Jul 14, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 16, 2013 | Dell Inspiron 1545 Notebook
Dec 20, 2010 | Zebra 105Se Thermal Printer
Mar 04, 2010 | Dell D/Dock Expansion Station Docking...
Jan 02, 2010 | Dell 1710 Laser Printer
Nov 09, 2009 | HP LaserJet 1320 Printer
Jul 27, 2009 | HP DeskJet 710c InkJet Printer
May 28, 2009 | Motion Computing LE1600 Tablet PC
Jan 25, 2009 | IBM (250410U) Docking Station for ThinkPad
Aug 27, 2008 | IBM (250410U) Docking Station for ThinkPad
Jan 07, 2008 | Canon imageCLASS D661 Digital Printer
611 people viewed this question
Usually answered in minutes!
Level 3 Expert
Level 3 Expert
Level 1 Expert