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Question about iLO DVDRH04 DVD Recorder

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Mr ilo dvd R04 recorder is locked at the hello screen!!!!

I'm not sure what the problem is but, I bought this ilo dvd recorder about 1 1/2 years ago and about 3 months after we purchased it, it wouldnt go past the hello screen. I've unplugged it for monhs and many other things but it wont open or go past the hello screen. I read a simlar problem on a dvd freaks forum and posted my problem their also. So, if anybody has any idea on how to fix my problem, I'll really appreciate it! ToT

Posted by Randall norfleet on

  • dg122 Jan 27, 2008

    I also have the same problem. The only solution I have found is to unplug the unit and plug it back in. Then it will get past the hello screen until the power is shut down again. When I turn the player on after that, it is stuck at hello again, until I unplug the power all together. Has anyone found a permanent solution? Thanks.



1 Answer

Terry Miles

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The unit is not finishing the start up diagnostic. This could be forseveral reasons. The most common problem with the Ilo04 is power supply. On the power supply board check the two big capacitors to see if they are swollen or leaking. If so then change them and try that.

Posted on Mar 04, 2010


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Won't record on DVD+R discs.

These ilo R04 only record on 4x speed or slower, the new 8x or 16x won't work or will damage laser.The new variable speed discs work,these say 1x-16x.
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The number is 1-800-428-1105

You will need your receipt at hand when making the call.

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I suppose you could try another drive just to confirm that the issue is in the replacement. WalMart sells an internal 22x LITEON DVD Writer for $39, Bar Code 44149 00406 (others may not be IDE) that you can test or permanently repair with.

To test, unplug your ilo and simply:

1.Setthe new 22x drive to MASTER (comes set as slave out of box, see theirdocumentation or the drives cover switch legend markings).

Note: If you want to test using a pre-recorded commercial DVD you will need to do step 2 and first install it in a PC. You can, however, test a blank DVD+R at this point by just connecting the cables.

2. If you wish to play commercial DVD's in your ilo, you must first install this DVD writer in a PCand play part of a studio recorded commercial DVD. This will set the units Region Code.If you don't do this, the drive will not play commercial DVD's (it willnot start or it will lock after copyright screens). If you don't wishto play commercial DVD's in your player, you don't have to do thisstep... it will play DVD's it creates just fine without it.

3. Take off the top of the ilo and move the flat data cable and the power connector to the new 22x drive.

4.Re-test all your issues. If your problems go away then you need the newdrive. If not, the only other user action I can think of short ofmaking sure all the cables are tight is to reload the firmware( but that assumes you can get past "hello" which sounds like you may not be able to do.

The new 22x drive can be installed in the ilo and, with some work,look just like the original from the outside. Some other posts also sayyou can open a hole in the top or back cover for the cables to exit andjust leave the new drive on top of the ilo. Not crazy about that optionbut up to you.

Hope this helps. Good luck!
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Will not power up/"Hello" message will not go away/ Say's "Bad "

I have used my Protron portable DVD Player one time -- I am taking an overnight trip and tried to charge it up -- it will not charge, the LED light will not come on and it will not work when plugged in the a wall outlet. I can seem to get a toll-free support number -- please I do HELP!!

I purchased the DVDRo4 and its been pretty reliable so far.

These R04 are fickle,some Brands of DVD discs won't work in ILO,try another brand.Also clean laser in iLO it may be dirty,use commercial cleaning disc,put a drop of rubbing alcohol on brushes.Do not use any other chemical.
It is possible you laser is defective or starting to go.If that's the case you need to replace burner/loader.
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If the remote is broke they are easy to replace ,if the recorder is a 5005xa the remote is a clone to ones used in the iLO RO4,used ones can be bought on Ebay for $10 to $20.If it is 5005XSA use the Liteon Rm 51 remote.The Gateway AR 230 recorder and some of the Akai remotes are clones to the Liteon5005XSA remotes.

Ilo DVDR05 Firmware help

Goto www.cyberfixer/ilodvdr05_repair_guide_FREE.htm At the very bottm of the page there's updates you want.
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