Got my phone afew days ago and was fine but people have sent texts that i have not recieved,i tried sending one from my older phone in the same room it worked fine,but i cant recieve any a distance away.i dont know if i have maybe changed some settings accidently when trying to get used to it or if it needs to go back thank you louise.
All service providers have a message route number. This number is kind of like a mail room. It sorts out where the mail goes. The number could be incorrect. Either look for it in your old phone and make sure they are the same. Or call your service provider and they should be able to change it right on the spot.
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try turning off off for a min. or two that always help. call your co. and find out if the tranmitters are working they may be working on something in the area you are at. they can tell you if you have fair, good, or great coverage just by telling them the area ( zip coded) you are in. If all else fails like it my case, request a new phone.
check the settings of your phone.the battery has no relation whether you cant receive messages or you cant send unless it is fully charge when you use it...what you will goin to do is to re-format your phone. .
Im wondering the legitimacy of the text you recieved if it was actually real. As a standard practice, Most wireless carriers never solicit you for an extra warranty through a text message. Those who sent you that message might be phishing for personal info and you might have fallen into the trap.
Your best bet is to contact the dealer you purchased your phone from for further assistance with this problem.