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Gail Arnold Posted on Jul 12, 2007
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Message "check disk"

I have not been able to play a single DVD. It starts up and then stops spinning and the message "check disk" comes on. This is a new unit. It will play CDs with jpgs.

  • Anonymous Nov 28, 2007

    I have had the same problem.

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  • Posted on Feb 18, 2008
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I have this problem with my player. after testing it, turns out that the motor that spins the disc is broken. I just ordered a replacement part, i'll update if that fixes the problem.

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  • Posted on Dec 08, 2007
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Most common problem with portable optical devices is the laser height gets out of adjustment. All lasers are adjustable but it varies on how to adjust. Usually you just disassemble it enough to view the (usually) plastic cogs that adjust - as you turn them you can see the laser change height until it reaches the top and then it drops back down. I just bought this DVD device and was checking around for reviews. But haven't seen the problem on this so can't speak to specifics.

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  • Posted on Jul 22, 2007
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Hi I have same problem and another problem it's present to me from usa and I dont have the solution yet. Please could you inform me when you solved that problem [email protected]

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  • Posted on Jul 20, 2007
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Given that you have checked the owners manual for possible solutions & have tried more than one DVD, then the problem sounds like corrupted software in the player. You should return the unit for a replacement.

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4answers

Dvd not spinning properly

I had the exact same problem.

There was a bad batch of spindle motors (why they didn't use brushless is any body's guess). I replaced mine and it is quite easy. I even soldered in the single-DVD player's (same basic model number, just not multi-disk) motor because I couldn't find the right part for the multi-disk model (or the single was cheaper, I forget). That was years ago and it still works great today (I didn't like the lack of features on a cheap replacement player).
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DVD Player stops reading disc Error message :

usually this happens when lens cannot read the the disc. Due to few reason 1 Your disk is scratched 2 Your DVD lens is covered with dust 3 You need to replace DVD lens
Try another few CD/DVD to rectify whether there is any problem with dvd you are trying to play
if this error occurs on all the dvd you played then the most likely proble is with your DVD lens either its coverd with dust use Disk cleaner if not you got to replace a new DVD lense as per model
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Unknow Disk - Please check disk again ERROR MESSAGE. Have tried previous burn disks the work no problems in the DVD player..... BUT disks I have burn as of today keep coming up with the above error...

The problem is you need to replace the laser assembly if the disc is spinning and not being read, or if the disc isnt spinning, you need to replace the mpeg printed circuit board attached to the laser assembly. Good Luck.
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Disk rotating and a message "invalid disk"

I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

If the unit is showing "invalid disk" on every disk that you try to play, unfortunately, the unit has developed a defect and needs to be replaced. Our warranty is 90 days from the date of purchase. If you've had the player longer than 90 days, I regret to inform you it is out of warranty.


If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!
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H02

This weekend we were watching a movie. It started to skip. I thought it was a dirty disk, took it out, cleaned it with a dry cloth and put it back. Now nothing will play.

When I insert a disk it starts to revolve the machine says reading, two zeros appear and the it stops. My wife noted a message H02 and the manual says to call for an explanation.

We tried turning the machine off and on and we tried pulling the plug -- no luck. What is the problem?? Jeff
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Disk is not spinning in emerson portable dvd

if the disc doesn't spin, it sounds like a bad motor. can you hear the laser adjust? if you do, then it's probably a dead motor, if you can't hear that laser adjust at all, and the motor doesn't spin at all, the connection might have come undone(they both share a connection)
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Check disc message

Sometimes the Spindel Comes lose from the Platter,Put one small drop of Super glue,Where the Center pin on the Platter is let dry for ! Hour,Should restore full operation...
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DVD not playing message say H02

There is a solution but it takes a little care because the wrong thing touched will give you a shock. Just stay away from the unit near where the power lead enters the unit. OK. remove the top of the unit, place a disk in the unit press play and gently give the DVD a gentle push in a clockwise direction. This disk should then get up to speed and start playing. It also unlocks the error. No guarantees with this one some work, some don't. I hope yours does. BMW
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