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Well, you can tyr to use Leawo free MP4 Converter to convert your video to mp4 video with less resolution and then play with your mp3 player again because right now, most of devides can support MP4 video.
plz check ur movie format for playing in ur mp3. i think ur mp3 player is no option for playing movie or video. if it has this scope then plz check ur video or movie format r amv/ asf/mp4/mpeg. if not then convert ur movie these format.
Just get this tool to help you. 1. load your file to Video Sharer 2. choose AVI format 3. click" convert" button. Then you will get the right format. Here is the tool for you: http://www.asharer.com/download-video-sharer
i have the same problem but this mp4-q12.4g is rubbish becoz the buttons are noisy the music has bad quality and cant put videos on so you should not have bought it any mp3/mp4 is better than this one that is why i want a ipod nano