Black square in middle of screen when I use my PVR (like TVO) remote

Hi, I just bought a 26 in. Insignia flat screen, and have it currently hooked up (through antenna) to my Personal Video Recorder cable box (with Videotron in Canada). Whenever I change the channel, or use the majority of the buttons on the remote, a large black square appears in the middle screen. It disappears when I press "exit" on the TV remote. This just started on the 3rd day I have owned this brand new TV. Its very aggrivating!!! thakns

4 more comments
Anonymous Jan 14, 2008

I have a black box on some of my channels but not all why?
Anonymous Jan 26, 2008

Same problem, pretty much whole screen goes black when the program goes to a commercial break. Press exit button and it clears up. Only had the tv now 1 month....guess its back to the store for another model.
jalthardt Nov 16, 2008

I have a 19in TV. The black screen comes up when I turn the TV on. It does not go away. I have owned the TV for 11 months.
Anonymous Nov 29, 2008

I am seeing similar issues ( 26 inch Insignia ), I see the problem any time I am on a channel that has any kind of " ticker " on it, ESPN, CNN, HLN...etc..... I am curious is anyone knows if there is a fix for it. Not sure if it is service provider specific....
otac Dec 07, 2008

Black square on 32 in Insignia Black square on 32 in Insignia
Anonymous Mar 31, 2014

the major part of the middle of the screen went black. what is wrong

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Make sure your Closed Caption (CC) is turned to off.

Posted on Jul 29, 2009

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84 Answers

I would take it back to the store and exchange it for a new one. Any problems with new equipment out of the box like that is a sign of a manufacturers defect.

Posted on Jul 12, 2007

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