Question about LG Shine KE970 Cellular Phone

8 Answers

Lg shine mp3 help

Hi, I've just got a new lg shine which as of now is working fine. I want to put some of my own songs onto the mp3 player in it. I can connect the phone via the USB cable but it just asks for software (even though I've installed it) and the phone doesn't come up as a mass storage device so I can't do it that way. When I open the software it's just about numbers, calendars etc and nothing to do with music so I've no idea how to get songs on. Any help please?

Posted by Amy Mulhall on

  • 20 more comments 
  • Anonymous Nov 08, 2007

    music downloads

  • argosaries Dec 28, 2007

    I have the same issue! I purchased the usb transfer cable, and once I tried to use it, it prompted me for software. No one at AT&T mentioned anything about that. So I went back and was told I had to download the free software from Lg's site. Well, I tried that as well, and nothing. So I called LG and they said that the software isn't available yet and won't be for 3 months. (sigh)

    So then I tried the microSD route. Problem there was that the phone wouldn't read the card. It showed that there were songs on the card when I hooked it to pc, but the phone said "card not ready". Anyway, I have just about given up on the mp3 capabilities. That was the main point of my purchasing it too.

    Any advice?

  • Anonymous Jan 11, 2008

    i have the same problem!! please help

  • shiersboy Apr 04, 2008

    i cant get my songs on my new phone only some songs put not the one i want

  • Anonymous Apr 06, 2008

    what software is needed

  • harlow78 Apr 09, 2008

    I never received software with my phone. I have a bunch of photos I would like to unload but can't. What can I do?

  • Anonymous May 18, 2008

    i have the same problem too. i look at my mp3 player programs on my computer and it just says that no device could be found. I even asked the salesperson at the place where i got it, and she said that i just need to plug it into the computer and put the songs from my computer to it through the program. NOTHINGS WORKIN.

  • Anonymous Jul 01, 2008

    i do not have a disk and cannot put music on it

  • Anonymous Jul 11, 2008

    don't know how to put music on it

  • chelyhuitron Jul 14, 2008


  • air_ramage Jul 16, 2008

    my phone says it has the music on it from going to memory usage but cannot access it evrything says it works but the phone says no music on phone

  • Anonymous Aug 01, 2008

    i want to donwload music to my cellphone! I require a software i din't know i've to install. what do you recomand me?

  • rontran2 Aug 22, 2008

    yes i have the sam problem like that

    please help me out

    thank you

  • Anonymous Sep 07, 2008

    how to start the whole process

  • Anonymous Oct 15, 2008

    i have the same problem

    and it also asks me for a intallation disk which i dont have

  • sugarshawnbr Jan 02, 2009

    When I hook my usb cable into my lg shine and computer it asks for a disk which I do not have. It then gives you a choice to contunie without and it tells me my brand new computer is not compatible with the phone. something about driver software LG CDMA USB Modem

  • Anonymous Jan 24, 2009

    i want to know how to put music on my lg and i cant

  • sealsrk65 Feb 28, 2009

    I got my music on there but it will only play 30 seconds of the song and immediately go to the next and continue through the whole play list. Help!

  • Anonymous Mar 18, 2009

    I got an lg shine phone for christmas and it is working great, except when i put songs on the phone when the USB cable is in they aren't there when i take the adapter out, please help.

  • neiltsr2 Mar 29, 2009

    i cannot open mp3 songs.

    the phone sez thay are ther but cannot openthem

  • Anonymous Apr 11, 2009

    When I want to put my music to the cellular one I cannot because full device goes out for me and when I her(it) try to go on to external memory(report) it(he,she) goes out for me install external memory(report) that I do?

  • jodikou May 11, 2010

    Solution link . . .




8 Answers


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I suggest buying a sd memory card from walmart but dont get anything over 4 gb make sure you get the one with the bigger piece u put into your computer then just open the folder and copy your music to it... it works thats what i had to do and its working great for me.

Posted on Aug 10, 2009



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I suggest you dont put in the music through ur computer but through bluetooth . if you have a mac that would be a good way as the macbook hav bluetooth . i have a KE970 but it wont start it restart automatically over and over again . i think the problem is because of a virus i got while downloading imgaes from the net . so make sure you check if you got viru's on the song .

Posted on Aug 08, 2007



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There is two option in Lg shine for accessing computer. one is mass storage and one more option is there(sorry, i forget it) check the mass storage and than again try to insert ur usb in computer it will work perfactly

Posted on Sep 17, 2007


If you would want to put music onto your LG SHINE then i suggest you don't use the software because it doesnt work...if you would like to put music then go to my computer and then click on USB and then add ur music in that file...dont worry about what file to put it in just click on the USB icon and then put ur music in and about the Mass Storage you are going to have to set that up from your phone and you can find out how to do that from reading your manual

Posted on Mar 30, 2008


You need to adjust the phones Connection Settings from USB Mass Storage to Data. To do this, from the home screen go into your main menu. Select "Settings". Then select "Connection", then select "USB Connection Mode" and change it to "Data Service". Make sure you have the LG PC Suite software installed first. Once installed and connected using the software you can transfer the songs to your phone.

Posted on Jan 05, 2008


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Ok, i had the same problem... What i realized was that i was trying to drag itunes songs to the sounds folder but it was in the wrong format... it was named under m4a... make sure you rename it MP3... once i right clicked rename and changed it to mp3 the song appeared in my mp3 folder on the phone... try that..

Posted on Dec 22, 2009



Posted on Jul 31, 2008


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I just use multicard reader.No use LG software,because it's useless

Posted on Sep 01, 2008

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