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Possible back light failure.
don't know about 'repair for this sort of thing
Mu guess is like other small electronics of this type they are made as integrated 'lumps' and there is not a repair option.
Try the Tech support at the TT website
Especially if it is fairly recent.
May be a replacement option
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i have a tomtom xl i conected it to the computer and now the touch screen doesnt work it turns on ok and displayers the map but if i touch the middle of the screen it selects some thing else is there a way to reset the touch screen back to the centre if you can help plz email me at [email protected]
Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
contact them about the problem...