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Posted on Jan 24, 2009
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Sierra Wireless Compass 597 after install Vista will not reboot.

After I installed the software and rebooted the screen goes black and will not complete the reboot. I had to F8 during bootup and use the a restore point prior to the install to get the computer re started. This is a new Acer Aspire 5330 running Vista Home Premium. All updates have been installed for Windows.

  • dsax Jan 24, 2009

    I have just fixed the problem myself. I was able to locate newer drivers from Sprint and installed them before attaching the modem. After a successful reboot I inserted the modem, it was recognized and installed the remaining drivers it uses as the modem can also be used as a flash drive. Must have been some type of conflict with the old driver version.

  • modemfault May 15, 2009

    Sierra wireless compass 597 was running on my laptop, i was prompted to install the latest software, it now does not work or allows me to reinstall.
    I keep getting device driver software was not successfully installed, the listing says
    usb composite device ready to use
    data interface failed
    usb mass storage device ready to use
    sieera wireless storage usb device ready to use

    Can anyone offer help?
    regards
    steve


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  • Posted on Jan 24, 2009
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Your vist disc can be booted ontop of Xp if your tower is running when your screen goes blank do you have a grafics card installed you may need to disable this back to default in bios setup

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Windows does not recognize sprint air card

Hi

1. Uninstall the USB Device Drivre from the Device manager

2 > Check for the IRQ settings and Whice device is sharing the same IRQ's

Check out for the steps for IRQ settings.

http://www.helpwithpcs.com/upgrading/change-irq-settings.htm

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[email protected]
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Cannot get out of Configurating updates: stage 3 of 3 screen

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It's not only Windows Vista Service Pack 1 that isn't ready for general consumer availability. Some of the updates released on February 12, 2008, as a part of the Microsoft monthly patch cycle, have managed to effectively kill Windows Vista. Users are reporting that, following the introduction of the February 12 updates, Vista gets stuck at the finalization of the deployment of the updates displaying the message "Configuring Updates Stage 3 of 3 0% completes" and then entering
an infinite reboot loop. And there is absolutely no way out for the end users, because canceling the configuration process of the updates is a move equivalent to losing access to the operating system entirely. This will even happen in Safe Mode.

Microsoft has yet to officially respond to the issue, or to provide a resolve or at least a workaround. However, it does seem at this point that there is an issue with the deployment of the pre-requisite updates necessary for the smooth installation of Windows Vista SP1. Namely, the problem resides in the Vista installation software. The fact of the matter is that end users will have to first update the Vista installation software and only then deploy the remaining February 12 updates and only at the end Vista SP1 RTM.

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"Update 937287 is a prerequisite package that contains updates to the Windows Vista installation software. The installation software is the component that handles the installation and the removal of software updates, language packs, optional Windows features, and service packs. Update 937287 is necessary to successfully install and to remove Windows Vista SP1 on all versions of Windows Vista," Microsoft revealed.
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Sierra Wireless Compass 597

Usually when you have a network connection but cannot access the internet there is an IP issue. Here are some things to try:
  • If you haven't already done so, restart your computer
  • In Network connections - delete the Sprint connection under Dial Up Connections & restart pc
  • Right click on Local Area Connection and click properties - click TCP/IP and click properties - make sure Obtain an IP Address Automatically is selected
  • If your cable modem came with an installation CD - try reinstalling
Hopefully one of these will get you back on the Internet.
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sounds like your video card has a conflict. do you know how to use the device manager in control panel?


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