Same problem as other user has but with different camera! My Canon IXUS 50 suddenly upon turning it on, immediately zooms out to max and does not allow me to do anything...like open the menu. None of the other function buttons work and if I hold down the menu button for 5+ seconds it does not return the camera to it's factory settings.
I am that other user and just sent the camera in to Canon for an estimate. Naturally it is out of warranty. There does not seem to be a fix that I could do so finally just sent it in. I'll post what they say if you want to wait before sending yours in.
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it s probably the the camera have receive a pressure or is fall down?? problem can be different. the contact dont touch exactly on the batterie. prove to clean the internal contact with a cotton stik and alcohol. if you dont solve the problem. i think that the problem are serious. can be in the lens if the camera turn on and turn out immediately if the camera dont turn on completly the problem can be in the motherboard of the camera. prove if you have a friend with another batterie. its possible that the problem is in the batterie countact. but i hope that you are lucky..why mostly the problem is internal the camera. i am sorry. sorry for my english
See this link. Canon has issued a world wide service advisory about the CCD image sensor in several models of cameras. If they determine that this is the problem (and your symptoms indicate it is), they will repair your camera at no cost, regardless of warranty status.
Does it connect to the PC via a USB cable? Then try connecting to a different USB port or if you have try a new USB cable. I had the same problem with my IXUS 400 and changing to a new USB port, directly to the PC - not a USB hub, it worked. However now I have several issues with my camera - no sound or image on the LCD screen, but I think these are unrelated.
I was experiencing the same problem - I think the Button and Zoom had become jammed down slightly. I simply lightly applied pressure lifting the surround of the button up! My camera is now working perfectly.