Question about HP LaserJet 4600 Printer
Phet, -Exactly what is the error message? -How is this printer connected to your PC, direct, networked though a server, etc.)? -What driver are you using? Once you supply this and any other pertinent details we'll start troubleshooting.
Posted on Jul 11, 2007
As a quick test I would go to another PC with the same operating system open the same file and try a test print. I suspect you will have the same problem.
If you can duplicate the problem on another PC then the printer software driver is probably at fault. A couple of days ago one of my users had the same problem printing Excel (and Word documents as it turns out) documents on a network printer I had recently setup using the latest drivers (PCL 6) from HP. I have found that the general census of people experiencing this same issue is that using the older PCL 5 drivers fixes this problem and that is what I plan on looking at later this week. Your next step is to talk to your network administrator and get them to look into the situation. If they have any questions just have them post a question on this site.
Good luck and let us know how it turns out.
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the printer is networked though a server
and the contains of the page that is printed during the error are as follows
PCL XL ERROR
Subsystem: KERNEL
Error: IllegalTag
operatio: 0x34
position: 8880
not sure about the driver buy i guess it the printer driver that comes with the Hp 4600 printer
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