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Error on power up printer comes with THS ERROR 001. but still able to come online

Posted by Lefty Molefi on

  • spaz228 May 22, 2008

    Installed a print server and now have THS ERROR 008

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1 Answer

Anonymous

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Re-load the drivers on the computer side, the printer is ok and ready by the connecting setup between your printer and your computer is not ok, the is a fault

Posted on Jul 12, 2007

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Describe your Tally Matrix T2280 Prion power up

Calibrating the temperature resolves the THS error in most cases.

The ‘Temp Cal’ functions can be carried out in the following way;

· Start with the printer powered OFF and at normal room temperature
· Hold down the ONLINE and SETUP button and power the printer back on
· Keep the ONLINE and SETUP button held down until the display reads ‘PRINT TEMP. CAL’ along the top line
· Press the button under ‘TEMP CAL’ (button 3)
· Using buttons 2 or 3 change the Temp Setting to match the temperature of the room the printer is used in (change this value by at least 1 degree even if it is correct to force the printer into recalibrating.
· Then press SET to save the settings.

If the printer continues to display the THS error, the problem can be caused by;

Incorrectly seated print head
Damaged or incorrectly seated head cable
Fault with Main Board, Interconnect Board or the print head.
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Error Code E000732-001

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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THS error

The print head operating temperature may need to be calibrated for the operating environment of the printer.
The print head cable may be damaged or incorrectly plugged into the print head or logic board.
The print head may have a fault.
There may be a fault on the logic board or interconnect board
The first thing that I would recommend doing would be to calibrate the print head operating temperature, this can be done in the following way;
The first thing that I would recommend doing would be to calibrate the print head operating temperature, this can be done in the following way;

·Start with the printer powered OFF and at normal room temperature
·Hold down the ONLINE and SETUP button and power the printer back on
·Keep the ONLINE and SETUP button held down until the display reads ‘PRINT TEMP. CAL’ along the top line
·Press the button under ‘TEMP CAL’ (button 3)
·Using buttons 2 or 3 change the Temp Setting to match the temperature of the room the printer is used in (change this value by at least 1 degree even if it is correct to force the printer into recalibrating.
·Then press SET to save the settings.

Once the Temperature has been recalibrated power the printer OFF and back on again, this should resolve the problem.

If once the print head temperature has been calibrated the printer displays ‘Head Hot’ or alternatively displays a ‘THS’ error this indicates the printer has a hardware fault. The next step would be to identify which part may be causing the problem.
I would recommend first checking the carriage cable to ensure this is not damaged and makes good contact at each end. Then you would need to look at a logic board or print head failure.
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THS Error on warrantee printer tally serial printer

The print head operating temperature may need to be calibrated for the operating environment of the printer.
The print head cable may be damaged or incorrectly plugged into the print head or logic board.
The print head may have a fault.
There may be a fault on the logic board or interconnect board

The first thing that I would recommend doing would be to calibrate the print head operating temperature, this can be done in the following way;

·Start with the printer powered OFF and at normal room temperature
·Hold down the ONLINE and SETUP button and power the printer back on
·Keep the ONLINE and SETUP button held down until the display reads ‘PRINT TEMP. CAL’ along the top line
·Press the button under ‘TEMP CAL’ (button 3)
·Using buttons 2 or 3 change the Temp Setting to match the temperature of the room the printer is used in (change this value by at least 1 degree even if it is correct to force the printer into recalibrating.
·Then press SET to save the settings.

Once the Temperature has been recalibrated power the printer OFF and back on again, this should resolve the problem.

If once the print head temperature has been calibrated the printer displays ‘Head Hot’ or alternatively displays a ‘THS’ error this indicates the printer has a hardware fault. The next step would be to identify which part may be causing the problem.
I would recommend first checking the carriage cable to ensure this is not damaged and makes good contact at each end. Then you would need to look at a logic board or print head failure.
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Tally T2280 THS ERORR 001

I have been told that this is a Printhead, or Logic Board fault.

Git rid of it on customers by cleaning printhead(two screws then taking printhead out & cleaning connections, Replacing).

But now i have THS error 009 ??
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