The black "flap" that lets ice fall out into the glass does not close which causes the dispenser to freeze up where you can only get crushed ice will not allow cubes to fall out. The switch in the back is working so it will work for several days untill the ice builds up again
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Yes it can be fixed, This can be as simple as replacing the door seals if bad to replacing the defrost board.If the seals are good and the doors close and seal as they should then the defrost is not working properly.
Check the door flap on the freezer door , which opens to let the ice come thru . If this flap does not close completely , then it will let frost accumulate inside the ice bin , blocking ice from dispensing . If you had given the model number , I would give the part number for the door kit .
Check to see if your ice door flap is closing each time after you remove your glass of ice. If it is staying open or not closing all the way, then this is your problem. You will need to dismantle the water and ice through the door assembly to see what your problem is. This is pretty involved on most refers and there are too many ways these are built to tell you how without a model number. Be advised that ice build up in the crusher can happen with normal usage and no mechanical problems. If this is just an intermittent problem it is probably caused by a piece of ice jamming your ice door flap open long enough for hot moist air to get into your ice bin and cause it to refreeze as a solid ice mass. When you are done getting ice, reach up inside your door and make sure no ice is stuck in the door. A pain to do, but the alternative is to dump all your ice and clean out your crucher every 1 to 6 months when it occurs. Good Luck Appliance Specialists
The flap may be getting stuck on the ice guide which is mounted on the arm you push in th dispense the ice . ( pt # 2180224 ) . Try pushing the arm in and look to see if the flap is catching on the clear plastic piece .
check your ice dispenser door flap,is it coming all the way down?there is a solinard that opens and closes it,it might be going bad,if you can get in to it it might just need alittle lube,what make?let me know what you find-mike