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First, make sure the humidistat isn't set too high by adjusting it to
the lowest humidity setting and running it again. Next, test the
dehumidifier by placing it in a closed bathroom with a hot shower
running. If you don't see water collecting in the unit after several
minutes, turn the unit off and clean all dehumidifier filters and
coils. If, after adjusting the settings and cleaning the unit, you
still don't see water collecting, you may have a refrigeration issue.
This situation will have to be addressed by a qualified technician.
A dehumidifier heats and cools the air to remove moisture. Most are like a small air cond. The Condenser coil is right in front of the evap.coil. So the compressor may not be coming on. Does it sound the same as before? It may be low on freon. You will have to get in there and listen and feel the lines at or near the compressor, Learn how to get down in there to the compressor. Run it for 10 Mins. unplug it, open it up, and feel the lines. Some lines should be or can be HOT to the touch. Some should be cool. The smaller the line the hotter it should be, and the compressor should be warm (to hot) to the touch. repost for more info.