Question about Philips GoGear HDD6330 MP3 Player

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What's happened? all of a sudden my computer will not recognise my gogear, I have tried reloading the software but this does not seem to help. Help!!! the gogear needs the repair programme, but will not recognise it is connected

Posted by Penny Griffiths on

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Anonymous

Seems to me after having the same problem and getting no satisfaction out of philips that this thing is a piece of crap! After searching there is a TON of people that are having the same problem. Philips is no help at all! Anyone out there that has solved this problem please email me! [email protected]

Posted on Jul 25, 2007

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WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
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