The washing machine is brand new - 3 days old. It cycles from wash to rinse, but remains in the rinse cycle and does not move to spin. The drain pipe is about 3-4 inches higher than the machine - past the 34 inches noted in the book for drain hose height. The drain hose has to be pulled across the opposite corner of the machine to the drain pipe hole. The water is draining, but it won't cycle off to spin. Any suggestions? Do I have to raise the machine to exactly a 34 inch hose length, or is it just a bad machine?
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If the washing is not distributed evenly by the time it reaches the rinse/spin cycle, it goes back to rinse cycle. Be present at the machine when it reaches the spin cycle. observe the drum to see if it is of balance and swaying to the sides, if so distribute washing evenly. Usually happens if there is a big garment or more with smaller items,
I'm not familiar with roper washing machines so I'll ask the question does it have two fill hoses. Most European machines now only have one fill. If it has two then it sound like the machine takes the initial water from the one fill and the rinse cycle water from another. The humming sounds like the valve for the other fill needs replacing. These are quite inexpensive and easy to fit. Power off.. remove lid ....switch of water...take out valve when you establish which one is affected and replace
This is one of 3 faults
1 you may have a problem with the heating cycle check
2 you might have a water valve not working
3 there may be a program fault
These videos on how to change an element and water valve will help
this machine has a water level switch for the wash cycle and a switch for the rinse ccycle. remove control panel and take a small screwdriver and rotate the lever on the rinse cycle switch 1 click. (the rinse cycle switch is the one that does not have the knob on it. Unplug the machine before this is done. You will now have a full tub of water for the rinse cycle.
This video will show you how to keep your soap draw clear
and how to service the parts
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