Lands Phones Logo
Joan Tuttle Vargas Posted on Jul 10, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Message light continually lit

The message light stays on after retrieving new messages. No new messages, no saved messages, but the light is on! Any idea how I can fix? Thanks in advance, Joan

  • aggravated37 Feb 14, 2008

    I have a GE Dect 6.0 Cordless Phone with the same problem. After I've retrieved all my messages, the message indicator light still blinks. Even after I've deleted all the stored messages I had, it still blinks...drives me crazy thinking that I must have missed someone's phone call when I haven't! If someone could please give me the solution, that would be great! Thanks!

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

  • Expert 201 Answers
  • Posted on Jul 11, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Joined: Jul 05, 2007
Answers
201
Questions
3
Helped
141332
Points
224

There are different reasons your message light may come on besides voice mail calls. The situation that started the message light needs to be completed before it will go out. I cannot be sure on your particular phone but quite often when I see this problem on other business phone systems it is because someone on another phone in the system tried to intercom and there was no answer setting off the message waiting indicator. (This may require other buttons to be pressed by the caller making it a rare occurrence) If so, you may have to press the message button to return the intercom call. The trick is the other phone needs to be answered as well or the system will not shut off the MSG light. Are there any unusual messages, icons, etc.. on the LCD? If this is not the case, you MAY be able to force the light off by leaving yourself another message and then retrieving the message.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

My Uniden M/N:D1788-2 is not working correctly. It will only ring once before machine picks up & red light continues flashing.

Likely the two ring answer is "toll saver" You'll need to retrieve new messages. Once all new messages have been reviewed, it should return to the programmed number of rings, see "ring time" in the manual.

ALL messages may be deleted as follows;
delete all messages With the phone in standby, press Delete; press Delete again to confirm.


If answering system messages have been retrieved, a continuing flashing indicator could be your voice mail service;

Voice Message Notification • If you subscribe to a voice mail service, your phone can notify you when you have a new message. This feature supports Frequency-Shift Keying (FSK) notification. Contact your voice mail provider for information. • When you have new messages, the display shows a message icon. After you listen to your messages, the message icon turns off. If it doesn't, you can reset it. With the phone in standby, open the menu and select Global Setup; select VMWI Reset, then select Yes
A copy of the manual is available from Uniden;


A copy of your manual can be downloaded free of charge from;
http://www.uniden.info/download/ompdf/D1788om.pdf
0helpful
1answer

Light stays on in the base unit and light flashes on handset. No messages--all have been retrieved.

If your charge light is flashing and you have no messages on your answering system, you may have voicemail. Voicemail is provided by your telephone company and they would be able to assist you with retrieving those messages.
1helpful
2answers

I have lost the voicemail on my KX-DT343 it now has reorder showing and no message

You can download the manual and "File/Save As" to your Documents folder from here (under "Resources")...
0helpful
1answer

How do I retrieve messages from another extension when the "message" light is on?

If you dial 165 to retrieve voice mail messages, you can dial 165 #6 * and the extension that the MW light is lit on. It will be just as if you dialed 165 or pressed the MESSAGE button on that phone.

Carl
2helpful
1answer

The "Message" light is lit

Another person in your office could of mistakenly turn your message light on. To turn off your message light press feature 10 then your extension number (feature 10 xx).
10helpful
1answer

MESSAGE LIGHT STAYS LIT

Press the MESSAGE button and look at the display.
It will tell you where the message is from and let you erase it via the softkeys.

Carl
3helpful
3answers
3helpful
2answers

Retrieve deleted message

We recently connected with a different phone company and our cordless has a message on it. How can I retrieve it? I have lost directions
0helpful
1answer

Message Light flashing continously

Resetting the New Message LED
If the LED remains on after you’ve retrieved your messages, you may need to reset
the indicators. With the phone is in standby mode, press and hold find handset on
the base until the paging sound stops (about 5 seconds).
Not finding what you are looking for?

7,623 views

Ask a Question

Usually answered in minutes!

Top Avaya Lands Phones Experts

Cindy Wells

Level 3 Expert

6675 Answers

Ronny Bennett Sr.
Ronny Bennett Sr.

Level 3 Expert

6988 Answers

john h

Level 3 Expert

29490 Answers

Are you an Avaya Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...