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This player does not have the true pause you are looking for. The iPod Nano - 2nd generation - has a true pause - once you hit pause it will stay paused and even go to sleep. When you revive the player it will leave off where you left it.
Try a firmware upgrade. I'm trying to look that up right now so that you don't need to thumb through the garbage. everywhere i've read about malfunctions takes an upgrade but still crashes days or weeks later.
try rechargable batters and if that does not work check the coil and see if its a little broken. i have this same problem and i did this and it worked but in now shuts off when sides are hit and still some time by its shelf
The most probable cause that I see happening to people with the same item is the fact that somewhere between uses, the setup files in the device itself gets corrupted. When this happens, you're pretty much screwed. You can't access them because it won't let you, you can't format it because it won't let you, you're left with a dead mp3 player. Sorry, but you need to get a new one. The other one is trash.