Laptop windows root exe file problem

Restart the computer, and force it to boot from the Windows XP CD-ROM. Choose "Repair Existing Installation", and see if that fixes the problem.

It might be better to remove the disk-drive, attach it as a "slave" disk-drive in some other computer, and copy all your files onto an external disk-drive.

Hi kaliyahsherr,

I see that your Dell will not restore to an earlier restore point.

What version of windows do you have on your Dell?

I believe you already did try to do system restore but it did not work right, does it give you an error unable to restore to the selcted restore point, if that is the error then meaning there is a peroblem with that restoration point that you have selcted have you tried a different restore point?

If you did then most probably the system restore program on your windows is having issue restoring the system to any date that you may have on your system restore. if this is the case then the only option would be reinstalling windows starting from scratch.

There is another way to do System Restore on your computer but this is only known to work with Windows XP, I haven't tried with Vista nor Win7 yet.

we do a System Restore in the Command Prompt, see steps below.

> From shut down turn your Computer back on then keep on tapping F8 to select and boot into Safemode in Command Prompt.

> Once in the Command Prompt on the blinking cursor you should type in \windows\system32\restore\rstrui.exe after typing this in it should look like this C:\windows\system32\restore\rstrui.exe, then press Enter.

> After pressing Enter this should show you a list of dates for the restore points highlight a data and time when you want to do the system restore and see if it will work outside windows.

> If this does not work then there is something wrong with Windows and needs to be reinstalled for the fix on your concern.

I hope that this information can be helpful regarding your concern.

Have a nice day,

mvincentc

1. On boot up keep tapping F8, then select safe mode with networking
2. type TDSSKILLER.EXE in google.
3 Download tdss.killer.exe to your desktop screen (not the tdsskiller.zip file)
4. Install tdsskiller.exe and run a scan.
5 Once scan is complete, select cure.
6 Reboot your system as normal and everything should work just fine and no more blue screen.

If you get a blue screen of death (BSOD) after trying this method you will have to reinstall windows and the problem will stop.

I have used this method myself on 4 laptops and has fixed every single one. Best news of all is that tdsskiller is a freeware program that sorts all of your drivers in the system32 folder and it's FREE.

Hope this helps and let me know how you get on.

try to boot to windows xp or dos command, for winXP go to recovery console-select your windows-type the admin password then if C:\WINDOWS come up type chkdsk /r if that doesnt help, repair your operating system or backup your files and reinstall your operating system.

Your system is infected by Sasser worm.The Sasser worm infects machines via network connections. It can attack entire networks of computers or one single computer connected to the Internet. The worm exploits a known windows vulnerability that is easily patched, however few systems seem to have this patch installed. It attacks Windows 2000 and Windows XP machines along with Windows NT and Windows Server 2003.


The patch from Microsoft known as the MS04-011 Security Update fixes the following vulnerabilities:
LSASS Vulnerability 
LDAP Vulnerability 
PCT Vulnerability 
Winlogon Vulnerability 
Metafile Vulnerability 
Help and Support Center Vulnerability 
Utility Manager Vulnerability 
Windows Management Vulnerability 
Local Descriptor Table Vulnerability 
H.323 Vulnerability 
Virtual DOS Machine Vulnerability 
Negotiate SSP Vulnerability 
SSL Vulnerability 
ASN.1 “Double-Free” Vulnerability 

Download the Windows patches for this vulnerability.Here is the link below:

http://www.microsoft.com/technet/security/bulletin/ms04-011.mspx



How Can I Remove the Sasser worm?

Follow these steps in removing the Sasser worm.

1) Disconnect your computer from the local area network or Internet

2) Terminate the running program
Open the Windows Task Manager by either pressing CTRL+ALT+DEL, selecting the Processes tab or selecting Task Manager and then the process tab on WinNT/2000/XP machines.
Locate one of the following programs (depending on variation), click on it and End Task or End Process

avserve.exe
avserve2.exe
skynetave.exe
any process running with the "_up.exe" suffix
Close Task Manager

3) Activate the Windows XP Firewall (if running Windows XP) or another firewall to prevent the worm from shutting your system down while downloading the patches. To activate the Windows XP firewall, follow these steps.
Click on Start, Control Panel
Double-click on Networking and Internet Connections, then click on Network Connnections
Right-click on the connection you use to access the Internet and choose Properties
Click on the Advanced Tab and check the box
"Protect my computer and network by limiting or preventing access to this computer from the Internet"
Click OK and close out of the Network and Control Panel

4) Remove the Registry entries
Click on Start, Run, Regedit
In the left panel go to 

HKEY_LOCAL_MACHINE>Software>Microsoft>Windows>Current Version>Run
In the right panel, right-click and delete the following entry

"avserve.exe"="%Windir%\avserve.exe"
"avserve2.exe"="%Windir%\avserve2.exe"
"skynetave.exe"= "%Windows%\skynetave.exe"
Close the Registry Editor

5) Delete the infected files (for Windows ME and XP remember to turn off System Restore before searching for and deleting these files to remove infected backed up files as well)
Click Start, point to Find or Search, and then click Files or Folders.
Make sure that "Look in" is set to (C:\WINDOWS).
In the "Named" or "Search for..." box, type, or copy and paste, the file names:

avserve.exe
avserve2.exe
skynetave.exe
C:\win2.log
Click Find Now or Search Now.
Delete the displayed files.
Empty the Recycle bin

6) Reboot the computer and update your antivirus software, and run a thorough virus scan using your favorite antivirus program.

For Automatic Removal of Sasser, download the Symantec removal tool, you'll still need to download the patches above and install them, however this removal tool will stop the Sasser worm from running, remove the items in the registry, and delete the infected files.

I think 7b stopcode is hardware failure. Which means your hard drive is bad.

First I would try getting into your BIOS,(pressing F2 or DELETE or something upon turning your PC on) and finding a setting that says "SATA operation".... i think. You are looking for something that gives you 2 choices... either 'AHCI' or 'ATA'. It may not be called SATA operation, but it will definitely say 'AHCI' and 'ATA' as the two choices. Move the selection to whatever one it is not set on. Then try booting normally, or even re-installing again.

Try that BIOS setting first, that may be the only issue.

Good Luck.

*You can only use this solution if your Administrator account has no password.*

Boot your laptop to safe mode by following these instructions.

* If the computer is running, shut down Windows, and then turn off the power

* Wait 30 seconds, and then turn the computer on.

* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.

* Ensure that the Safe mode option is selected.

* Press Enter. The computer then begins to start in Safe mode.

After all the necessary drivers and system files have been loaded you will be presented by the Log On screen click on "Administrator" icon and wait for your computer to finish booting. Then click on Control Panel. Under Pick a category, click User Accounts. Under Pick a task, click Change an account. Under or pick an account to change, click the account for which you want to access here you will have to remove it's password. From here click on Remove password, it shouldn't ask for any verifications from here. Click on Ok or next then exit control panel and restart your computer.

If you are still unable to access your account try following the solutions on this link.

http://www.youtube.com/watch?v=P17qkZEHL2M

I assume the pc does not boot to windows without this file.
You can reinstall windows. However, this will likely remove your data in the process.

If you can get into the BIOS, see if it can boot from the network or a USB drive. If so you can download something based on Linux that you can so boot and that is able to read/write to NTFS partitions.

The easiest way to replace this file for someone with little or no experience in these matters is to remove the hard drive from the tablet & hook it up to an IDE/SATA to USB adapter. Then plug it into a desktop.USB Port and it will be seen by the host PC as an add on hard drive.

Forgot Windows login password? Take it easy, you can unlock forgotten password with Windows 7 Password Recovery Tool easily!