Dell 924 All-in-One InkJet Printer Logo

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mariola carrion Posted on Jul 10, 2007
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Paper jam Dell all in one printer is fairly new. It says it has a paper jam I check and still the message comes out to eliminate paper.I unplug it and still same message.

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  • Posted on Jul 10, 2007
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All it takes is a small piece of paper or other foreign object in the rollers somewhere, or if by chance one of the paper sensors in the paper path being fouled up. Check the entire paper path, from where paper enters, to the exit. Often these paper sensors, there may be just one... consist of switch or optical device with a lever. If the lever is broken such will give an error.

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Related Questions:

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1answer

How do I get the paper jam error message to turn off after fixing jam on Dell C2660 printer

Turn the power off and let it sit for a few minutes. While it is off, open all the paper path access areas and check for any pieces of paper or buildups which may affect a sensor.

Close it back up and turn it on.

Here is a link to the manual, which has two good areas covering paper jam troubleshooting and resolution (around pg 300). http://www.manualslib.com/download/577729/Dell-C2660dn.html
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Keeps coming up paper jam code 3528 new printer no paper in back cover removed no jam found

There may be a small piece of paper in the back that is causing the sensor to give you the error message.

Printers give jam messages when a sensor is being blocked by and object.

If there is no paper causing this, you probably have a sensor problem.

Try unplugging the printer and plugging it back in.
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Paper jam

Make sure there are no bits and pieces inside your printer. You can check this by opening your printer cover and checking the 'cartridge run-way'. If you can't find anything unplug then replug your printer.
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When powering up printer receive message "press power then clear paper jam" I cannot find any paper jammed in the printer

Power your printer off and unplug it. Try manually feeding a sheet of heavy weight paper (cardstock) through the paper path to help push out any torn scraps of paper left from a previous jam, or any staples or paper clips etc that may have fallen into the paper path.You may need to do this multiple times. You can also try blowing in canned air to remove and paper dust that might be laying on the sensors causing a false jam message. Good luck!
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I'm trying to replace black color cartridge, but get an error message: carrier jam How do I unjam it? Already did the unplug- check for paper jam and replug...no luck!

Remove all paper...(inspect closely for paper jammed way inside!)

also remove both ink cartriges, reinsert them one at a time carefully and properly....also double check the number code on the ink

the jam error could be either paper or cartriges confusing the printer. let me know if it works....k
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Dell AI0 926 All in One shows Clear Paper Jam with no paper in it.

I put my hand inside and found something clicked just below the right of the first two rollers. THen it worked i think whatever clicked must have gotten stuck but i dont know why
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Dell 1600N warming up message

Hi Unplug the printer power cable from the wall and disconnect it from the printer as well. Turn the printer power switch on for 15 seconds. This will reset the printer. Turn the printer power switch off and plug the cable back in on both ends. Then turn power on. The Document Jam error should be eliminated.

Please keep in mind you must check for any small pieces of paper or look for a real paper jam prior to completing the steps above.

I hope that helps.
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Paper Jammed Message

try turning you printer off and unpluging it from Electrecity.
after that cancell all the printing jobs at your computer.
and last do a double check on the printer to make sure that there are no more paper left-overs into the printer.

try turning the printer on (after pluging to Electricity) and see what happen.
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