Question about Dell 924 All-in-One InkJet Printer

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Paper jam Dell all in one printer is fairly new. It says it has a paper jam I check and still the message comes out to eliminate paper.I unplug it and still same message.

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All it takes is a small piece of paper or other foreign object in the rollers somewhere, or if by chance one of the paper sensors in the paper path being fouled up. Check the entire paper path, from where paper enters, to the exit. Often these paper sensors, there may be just one... consist of switch or optical device with a lever. If the lever is broken such will give an error.

Posted on Jul 10, 2007

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Posted on Jan 02, 2017

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How do I get the paper jam error message to turn off after fixing jam on Dell C2660 printer
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Power your printer off and unplug it. Try manually feeding a sheet of heavy weight paper (cardstock) through the paper path to help push out any torn scraps of paper left from a previous jam, or any staples or paper clips etc that may have fallen into the paper path.You may need to do this multiple times. You can also try blowing in canned air to remove and paper dust that might be laying on the sensors causing a false jam message. Good luck!

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also remove both ink cartriges, reinsert them one at a time carefully and properly....also double check the number code on the ink

the jam error could be either paper or cartriges confusing the printer. let me know if it works....k

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Please keep in mind you must check for any small pieces of paper or look for a real paper jam prior to completing the steps above.

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try turning you printer off and unpluging it from Electrecity.
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try turning the printer on (after pluging to Electricity) and see what happen.

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