This very basic printer often refuses to print & HP's workaround no longer fixes the problem. The HP website says to hit stop on the printer spool, to unblock whatever is sitting in the printer queue. Usually this fixes it (although it doesn't explain why those docs wouldn't go thru in the first place). Recently, when I hit stop on the printer spool, the docs disappear - but then i go to print something else and a msg says that i need to select a printer. I do this by hitting start on the printer spool (as my printer is definitely installed as the designated printer) which then brings back the docs in the printer queue - and still, nothing will print!
can somebody help please, i'm going crazy!
PS: I've read Norms solution, Mar 28 '07, but Im' not sure whether it's just a long-winded way of doing stopping the printer spool. Should i try it? And why doesn't HP's short cut work any longer?
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Re: hp deskjet 3325 not printing
I don't think it is a printer problem as such more a communication problem.
Un install the printer software.
Close down the Computer.
Unplug the printer.
Start the computer.
Come off line.
Disable the A/V software.
Run the installation disk
only plug in printer when prompted
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identify if the print drivers are correct, has the printer been printing fine then has stop? if so, currupted print drivers can cause this issue. uninstall the drivers then reinstall them. don't allown the auto detect to install the drivers for you, it will just install the currupted ones again that are stored in the inf directory.
delete all of the hp software, reboot windows, remove anything in "add remove programs" that looks like it belongs to HP, reboot again, then plug in printer wait for it to detect it, then reinstall software.