Question about Bose 3 2 1 GSX System

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Bose 321-GSX. Hello Everyone I have a bose 321 system and it is not reading any disc. I even tried the bose demonstration disk, but unsuccessful. I even unplugged the unit for 60 secs as per the manufacturer, but it did not work. I even used the lens cleaner for dvd players. Please help me how to get this problem fixed. Cheers Ryan

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  • jasmat85 Aug 31, 2008

    i have a bose gs series 2. it either shows no disc or format unsupported when cd or dvd is inserted. i can't even use the cleaning cd. am/fm works fine

  • murta Sep 22, 2008

    I HAVE THE SAME PROBLEM EACH TIME I PUT ON A DVD I GET "FORMAT UNSUPPORTED" I HAVE TRIED SWITCHING THE BASE BOX "OFF" THEN "ON" THE FOLLOWING MORNING, I HAVE REPLACED THE VIDEO CABLES, CLEANED THE DVD HEADS IT WILL NOT READ ITS OWN SET UP DVD ,ANY BODY GOT SOME ANSWERS PLEASE E MAIL ME [email protected]

  • sayno2bose Nov 25, 2008

    Mine won't read DVDs either. What a waste of money!!

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2 Answers

Adelina, I recently purchased this unit. After having four units lock up, I finaly got one that seems to be working fine. If you still have warrenty remaining, I suggest returning the unit to Bose as they are apperently having signifigant issues whit this product line. Unfortunatly you may be without a unit for a while.

Posted on Jul 30, 2007

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Not familiar with unit, but you can try a couple of things. Have you tried to play DVD's and CD's? If they both don't work you may have a laser problem. You can also hook up an external DVD/CD player to the coax and/or optical inputs and see if that will work. If this does, than you can still use the unit with an external source component. If that doesn't work you may need a new unit.

Posted on Jul 10, 2007

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2 Answers

BOSE 321


HI,

Go for a rest first by unplging it for 30min and then plug it back see if this helps or call tech support to oder an update disk.

Goodluck,
Please don't forget to rate the solution

May 01, 2008 | Bose (321GS) System

1 Answer

Disc cant read the disc and will not eject the disc. I tried unplugging it and putting on and pushing eject. no good. what do you think bose 321 system


disc cant read the disc and will not eject the disc. I tried unplugging it and putting on and pushing eject. no good. what do you think bose 321 system ...

Oct 08, 2010 | Bose 3 2 1 GSX System

1 Answer

I have a friend with a 321 system. He says it


Unfortunatley no, its not software that reads dual layer discs, its hardware. I sold Bose for 2 years and do not know of any Bose items that will read dual-alyer discs. Dr. Bose has a hard time keeping up with technology sometimes. Other than that, the 321 is a great system!

Oct 02, 2009 | Bose 3 2 1 GSX System

2 Answers

Communicating with your tv message on bose 321 series 2


Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

Apr 01, 2009 | Bose 3·2·1 II System

2 Answers

Bose 321 system won't read disc and now is stuck


Take the main console and shove it down the waste disposal

Dec 03, 2008 | Bose (321GS) System

1 Answer

Bose 321 system reads bad disc on all dvds


if will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing

electech

Nov 27, 2008 | Bose 3 2 1 GSX System

1 Answer

BOSE 321


Have u tryed other disc ? if so your Bose system my have read a corrupted disc u may want to change out your IDE cable and if that doesn't work then corrupted files has made its way to one of your main broads.

Apr 20, 2008 | Bose (321GS) System

2 Answers

Problem with my Bose 321


I had the same problem listed; send an email to BOSE tech support - they sent me a DVD with a bios upgrade and it fixed the problem. They should put the BIOS upgrade on their website so you could burn your own DVD rather than waiting for the mail. But it did fix the problem. Netflix disks were the worst; they must do something when they burn them to get that forced Ad to play that Bose doesn't like.

Dec 20, 2007 | Bose (321GS) System

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