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Question about Zanussi WJS1397W Front Load Washer / Dryer

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Water in drum

When I open the washer in the morning it has about 2" of water in the drum - although the previous day it has washed and dried clothes OK. Recently when we came home from holiday the kitchen floor was wet ............... please help......... thanks.

Posted by Pauline Wilkinson on

  • Pauline Wilkinson Jul 11, 2007

    Thanks for your comments, we turned off the water last night and this morning there was sign of water in the drum, so I guess the next step is to fit a new fill valve?

    Thanks once again.

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  • 5,911 Answers

It sounds like you have a faulty fill valve that is leaking by. The valve has an electric solenoid but also has a small diaphragm that needs to seat properly to keep the water supply from coming in. If the diaphragm is not seating correctly for whatever reason, water pressure alone can keep water filling into the wash tub. Even the smallest amount, over time can cause problems. One way to test the theory is to shut off the water supply before you go to bed. If the tub is still empty in the morning, more than likely you have a bad fill valve. Let me know if this helps.

Posted on Jul 10, 2007

  • Anonymous Jul 12, 2007

    Sounds like a fill valve problem to me. The only other consideration would be a pressure switch, but you said your washer worked fine during the wash cycle. If a pressure switch were bad the washer would constantly fill or not fill at all. I would exercise the fill valve theory and hope that clears up your problem.

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