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Posted on Jan 24, 2009

Kodak G610 printer dock won's communicate with computer

My new kodak G610 printer dock will not communicate with my computer running windows xp. The computer doesn't see it at all. Is there a fix for this?

  • lwojna2711 Mar 30, 2009

    My G610 will also NOT communicate with the computer. The computer recognizes NEW HARDWARE and tries to run the new hardware wizard, asking me to install the Kodak G610 disk so that it can load the G610 printer on my computer. However, the disk does not have the correct software to install the printer. How do we get the correct disk so that we can load the printer to use for pictures that are not on the camera itself??????

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  • Posted on Jan 26, 2009
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You know I had this same problem for a while as well. The only solution I found was that I HAD to use the Kodak Easyshare software in order to print anything with it. (That was the case with my XP desktop and my Mac laptop...). But sometimes it still would not spool properly and would require unplugging the printer and plugging it back in to reset.

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My Kodak G610 printer dock. I can't get the driver to install in my new computer. I have talked to support and chatted also- no results

Dont worry on that you can download your software and drivers and also the firmware of your g610., Just visit this website
kodak.com/go/G610support Now you can just click download software and firmware. for you to see the link of the drivers and firmware
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can you check if you have the CD that came along with the Kodak Printer? You would need that to install the printer on your computer. Once thats done, you should be able to print the pics
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Kodak G610 prints from docked camera, but not from the computer

it is advisable to use a recomended usb cable for your printer dock. you can try also to uninstall and reinstall the printer driver on your computer. just simply follow this steps:

Remove the drivers that your operating system automatically installed on your computer:
-- On your desktop, select Start > Settings > Control Panel > Printers & Faxes.
-- Remove all Kodak printers.
Right-click the printer icon.
Select Delete.
-- On your desktop, right-click My Computer, then select Properties.
-- Select the Hardware tab.
-- Click Device Manager.
-- In the Universal Serial Bus controllers list, right-click USB Composite Device, then select Uninstall.
note: make sure that the only device connected to your computer usb port is your G610 printer dock to make sure that the USB Composite Device that you uninstall is for your G610, most of the devices connected to you usb port has USB Composite Device also.
-- In the Imaging devices list, if any Kodak printers appear, right-click the Kodak device, then select Uninstall.
-- Disconnect the USB cable from your printer.
-- Restart the computer
-- Power Cycle the printer
-- once your computer is ready connect the G610 to your computer
-- check if you have a pop up window display on your computer informing you that your computer found a hardware device
-- you can go to printer and faxes and check if the G610 printer icon is on the list
-- try to make a test print


Verify that your computer is communicating with your printer:
-- Check that your printer is on.
-- verify if the USB cable meets your printer specifications.
-- Check that the USB cable and the power cord are securely connected to your printer and your computer.




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